Grohe EUROSMART COSMOPOLITAN E series Installation Seite 7

Fault / Cause / Remedy
Fault Cause
Water not flowing • Filter in solenoid valve blocked
• Solenoid valve defective
• Plug-in connector without contact
• No voltage
- Power supply unit defective
- Power supply switched off
Undesired water • Sensor system detection zone set too high
flow for local conditions
• Automatic flushing activated
• Solenoid valve defective
Flow rate too low • Mousseur dirty
• Filter in solenoid valve dirty
• Filters in connection hose dirty
®
Bluetooth
Connection not • No reception/connection interrupted
possible
• Interferences in the reception area
• Obstacle in transmission path
• Water is flowing / Object detection
Interrupted while • Interferences in the reception area
operating
• Obstacle in transmission path
Remedy
- Clean filter
- Replace solenoid valve
- Check plug-in connector
- Replace power supply unit
- Switch on voltage supply
- Reduce range using remote control (special
accessory, prod. no.: 36 407) / app
- Wait 1 - 10 minutes
- Replace solenoid valve
- Clean or replace mousseur
- Clean filter
- Clean or replace filters
- Turn back the device to receiving range
- Turn off the source of interference
(observe manufacturer´s documentation)
- Remove from radio path
- The detection zone must kept clear
- Turn off the source of interference
(observe manufacturer´s documentation)
- Remove from radio path
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