Getting Help; Warranty Terms - SmartDisk FireLite Benutzerhandbuch

For Windows Users:
1. If you have files located on your SmartDisk hard drive open in any applications,
close them.
2. Click the Unplug or Eject Hardware button in the System Tray.
3. Select your SmartDisk hard drive from the menu that appears.
4. After a moment, Windows will display a message that your hardware can be safely
removed.
For Mac OS Users:
1. If you have files located on your SmartDisk hard drive open in any applications,
close them.
2. Locate the icon for your SmartDisk hard drive on the desktop, and drag it to the trash.

Getting Help

If you are experiencing difficulty installing or using your SmartDisk product, please
visit the main SmartDisk technical support website at SmartDisk.com/support.asp. From
this page you can access our library of user documentation, read answers to frequently
asked questions, and download available drivers and software updates. Although most
of our customers find this content sufficient to put them back on the right track, this
page also lists ways in which you can contact the SmartDisk Technical Support Team
directly. Please register your product (see below) before contacting SmartDisk
Technical Support.
Registering Your SmartDisk Product
You can register your SmartDisk product at SmartDisk.com/Registration.asp. This
registration is quick and easy and will assist us in providing the best possible experience
with this and future SmartDisk products.

Warranty Terms

SmartDisk Corporation warrants its products to be free of defects in material and workmanship
under normal use and service for a period of 1 year from the date of purchase or 3 years from the
date of manufacture, whichever occurs first. Products purchased in European Union countries covered
by Directive 1999/44/EC are warranted for a period of 2 years from the date of purchase.
SmartDisk's sole obligation with respect to claims of non-conformance made within the warranty
period described above shall be, at its option, to repair or replace any item of Equipment that
SmartDisk, in its sole discretion, determines to be defective. The Customer shall obtain a Return
Merchandise Authorization (RMA) number from SmartDisk prior to returning any Equipment to
SmartDisk under this warranty by contacting Technical Support (see SmartDisk.com). The Customer
shall prepay shipping charges for Equipment returned to SmartDisk for warranty service, and
SmartDisk shall pay freight charges for the return of the Equipment to the Customer, excluding customs
duties or taxes, if any. All returns require a dated original proof of purchase and a letter explaining
the problem. SmartDisk Corporation will not be responsible for items returned without an RMA or
improperly packaged. Replacement Equipment shall be new or like new in performance and shall be
warranted for the remaining duration of the warranty term of the non-conforming Equipment.
SmartDisk Corporation will not be responsible for recovery of customer data from returned products
that incorporate data storage. All replaced Equipment shall become the property of SmartDisk. Any
claims of defects not made within the warranty period shall be deemed waived by Customer.
SmartDisk's warranty obligations hereunder are expressly conditioned upon (i.) the Products being
properly installed, used and maintained at all times by Customer; (ii.) the Products not being subject
to unusual mechanical stress or unusual electrical or environmental conditions or other acts of God;
(iii.) the Products not being subjected to misuse, accident or any unauthorized installation/deinstallation
by Customer or other third party; (iv.) the Products not being altered or modified in an unauthorized
manner, unless approved in writing or otherwise performed by SmartDisk and (v.) Customer promptly
installing all Product revisions that have been released for such Products by SmartDisk throughout