Austria Email SH series Bedienungs- Und Montageanleitung Seite 12

12
description, mechanical damage or damage caused by frost or also by exceeding the operating pressure
stated on the rating plate, even if only once, use of connection fittings that do not comply with the standard,
use of defective tank connection fittings and unsuitable and defective service fittings. Breaking of glass and
plastic components, possible colour differences, damage due to improper use, in particular non-observance
of the mounting and operating instructions (Operating and Mounting Instructions), damage by external
influence, connecting to incorrect voltage, corrosion damage as a consequence of aggressive waters (water
not suitable for drinking) in accordance with the national regulations (e.g. Austrian ordinance on drinking
water, TWV – Fed. Law Gazette II No. 304/2001), deviations between the actual drinking water temperature
at the tank fitting and the specified hot water temperature of up to 10K (hysteresis of the controller and
possible cooling due to pipelines), Continued use, despite the occurrence of a defect, unauthorised modifi-
cations to the device, installation of additional components that were not tested together with the device,
improperly carried out repairs, Insufficient water conductivity (min. 150 µs/cm) operational wear of the ma-
gnesium anode (wearing part), natural formation of boiler scale, lack of water, fire, flood, lightning, overvol-
tage, power failure or other types of force majeure. Use of non-original and company-external components
such as e.g. heating elements, reactive anode, thermostat, thermometer, ribbed tube heat exchanger, etc.,
Parts installed in an uninsulated condition with respect to the storage tank, ingress of foreign particles or
electrochemical influences (e.g. mixed installations), failure to observe the design documents, unpunctual
and undocumented renewal of the installed protective anode, no or improper cleaning and operation, as
well as any deviations from the standard that reduce the value or functionality of the device only slightly.
Fundamental compliance with all regulations in ÖNORM B 2531, DIN 1988 (EN 806), DIN 1717, VDI 2035 or
the corresponding national regulations and laws must be ensured.
5. A justified claim must be reported to the closest customer service location of the manufacturer. The latter
reserves the right to replace or repair a defective part or to decide whether a defective appliance shall be
replaced with a working one of equal value. The manufacturer furthermore expressly reserves the right to
require that the purchaser return the appliance in question. The time of a repair or a replacement is deter-
mined by the production.
6. Repairs made under warranty are to be performed only by persons authorized by the manufacturer. Repla-
ced parts become the property of the manufacturer. If any repairs to the water heater become necessary as
part of necessary service work, these are charged at the cost of repair and prorated material cost.
7. Any work performed without our express order, even this is done by an authorized installer, will void the
warranty. Assumption of the costs for repairs performed by third parties presumes that the manufacturer
was requested to eliminate the defect and did not or did not in timely fashion meet his obligation for repla-
cement or repair.
8. The warranty period will not be renewed or extended as a result of a guarantee and warranty claim, service
or maintenance work.
9. Transport damage will only be inspected and if appropriate recognized if it has been reported in writing to
the manufacturer no later than the weekday following delivery.
10. Claims exceeding the terms of the warranty, in particular those for damage and consequential damages,
are precluded insofar as these are legally permissible. Pro rata work times for repairs as well as the costs for
restoring the equipment to its original condition must be paid in full by the purchaser. The guarantee provi-
ded extends according to this guarantee declaration only to the repair or replacement of the appliance. The
provisions of the Terms of Sales and Delivery of the manufacturer remain, insofar as they are not altered by
these guarantee conditions, fully in effect.
11. There is a charge for services provided outside of the context of these guarantee conditions.
12 In order for a warranty claim to be honored by the manufacturer, the appliance must be paid for in full to the
manufacturer and the claimant must have met all his obligations to his vendor in full.