Warranty - Austria Email SH series Bedienungs- Und Montageanleitung

10
CONSIDERATIONS FOR USE
1. Depending on the lime content of the water and the operating conditions, it may be necessary to free the
heating elements from boiler scale at regular intervals.
It is recommendable to install softening equipment or a temperature reduction, as described in the follo-
wing. Please note that damage to the heating element caused by calcification does not represent a warranty
situation for damages or consequential damages.
2. The container water temperature can be continuously adjusted using the tem-
perature selector to match your warm water requirements. The maximum tem-
perature setting is ca. 75°C. The minimum temperature setting is ca. 9°C and
thus also serves as protection against freezing. The differential gap amounts to
ca. 10°C. So, when set to 75°C, the temperature will sink to ca. 65°C, before the
heating element is switched on again. To prevent overly rapid calcification of
the heating element, we recommend setting the temperature to below 60°C.
This roughly matches the position of the temperature control shown in the figu-
re below.
3. Should a failure occur during use, you may inform the Austria Email customer service, or after appropriate
consultation, call a licensed electrician. Please do not attempt to repair a fault yourself. For professionals, it
usually just takes a few moments and your immersion heater is working again.

WARRANTY

Warranty period
The warranty period is prescribed by law for all household appliances. An appliance that is designed for the
household but is used commercially has a warranty of 6 months. The warranty period begins with the acceptance
of the appliance.
Terms of warranty
The warranty takes effect with the acceptance of the appliance and the settling of the invoice. Always retain the
warranty certificate that was filled out by the vendor, the invoice, the delivery note or other proof of purchase.
Warranty requirements
Effective warranty requires that the heating element was installed according to the installation and operating
instructions by qualified personnel authorized by Austria Email and that it was properly operated.
The appliance may not have been purchased second-hand.
Warranty claims
If warranty claims are to be demanded, the nearest customer service location or authorized dealer of Austria
Email must be notified. Austria Email reserves the right to decide whether a faulty part shall be replaced or repai-
red, or whether a faulty appliance shall be exchanged with an equivalent, faultless appliance. Moreover, Austria
Email reserves the right to demand that the customer send in the rejected parts or the appliance. Austria Email
must confirm a case of warranty. For this purpose, the individual case must be transmitted to Austria Email.
Exceptions
The following do not entitle the customer to a warranty claim:
• color differences
• normal wear and tear
• broken glass and plastic parts such deviations from the norm that only insignificantly reduce the value or the
operability
• transport damages due to extraneous causes
• mechanical damages, damages caused by frost and damages caused by one-time exceeding of the operating
pressure stated on the rating plate