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Area
Cleaning agents
Seal
Hot soapy water:
Clean with a dish cloth, do not scour. Do
not use a metal or glass scraper for
cleaning.
Malfunction table
Malfunctions often have simple explanations. Please refer to the
malfunction table before calling the after-sales service.
If a meal does not turn out exactly as you wanted, refer to the
Tested for you in our cooking studio section, where you will
find plenty of cooking tips and tricks.
Troubleshooting
Error message
The appliance does not work
The microwave does not work.
The food takes longer than usual to
heat up
The turntable is making a scratching
or grinding noise.
Microwave operation has been can-
celled for no apparent reason.
After-sales service
Our after-sales service is there for you if your appliance needs
to be repaired. We will always find the right solution in order to
avoid unnecessary visits from a service technician.
E number and FD number
When calling us, please give the product number (E no.) and
the production number (FD no.) so that we can provide you with
the correct advice. The rating plate bearing these numbers can
be found on the right-hand side when you open the appliance
door. To save time, you can make a note of the number of your
appliance and the telephone number of the after-sales service
in the space below, should it be required.
E no.
After-sales service
O
Please note that there will be a fee for a visit by a service
technician in the event of a malfunction, even during the
warranty period.
Possible cause
The plug is not plugged into the mains.
Power cut
Faulty circuit breaker
Incorrect operation
The door was not fully closed.
The time switch has not been set.
The microwave power setting was too low.
You have placed a larger amount of food
than normal in the appliance.
The food was colder than usual.
There is dirt or a foreign object in the area
around the turntable drive.
The microwave has a fault.
FD no.
:
Risk of electric shock!
Incorrect repairs are dangerous. Repairs may only be carried
out by one of our trained after-sales engineers.
You can take remedial action yourself for some error
messages.
Remedy/Note
Plug the plug in
Check whether the kitchen light works.
Look in the fuse box to make sure that the
fuse for the appliance is OK.
Switch off the circuit breaker in the fuse box.
Reconnect it after approx. 10 seconds.
Check whether food remains or foreign
material is trapped in the door.
Set the time switch.
Select a higher microwave power setting.
Double the amount = double the cooking
time.
Stir or turn the food during cooking
Clean the roller ring and recess in the cook-
ing compartment.
If this fault occurs repeatedly, please call the
after-sales service.
After-sales contact details for all countries can be found in the
attached after-sales service directory.
This appliance corresponds to the standards EN 55011 and
CISPR 11. It is a Group 2, Class B product.
Group 2 means that microwaves are produced for the purpose
of heating food. Class B states that the appliance is suitable for
private households.
Technical data
Input voltage
Power consumption
Maximum output power
Microwave frequency
Fuse
Dimensions (HxWxD)
appliance
cooking compartment
AC 220 - 230 V, 50 Hz
1450 W
900 W
2450 MHz
10 A
382 x 594 x 388 mm
208 x 328 x 369 mm
17
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