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5. What if my indicator light is shining red or yellow?
This means that the disinfecting cycle is not yet complete. Wait
until the light turns green to remove your PAP equipment from
the SoClean Disinfecting Chamber. (See page 9)
6. It has been more than two hours since the SoClean
completed a cycle, but the status light is still yellow.
Why? Some types of indoor lighting make it difficult to
distinguish the yellow and green lights on the SoClean.
Confirm green light is visible before opening your
SoClean to ensure a cycle is complete and your PAP
equipment is disinfected and ready for use. You can
open the lid in this case.
7. What if the indicator light is off after a scheduled
disinfecting time? The SoClean is green when a
disinfecting cycle completes successfully. If there is no
light, the cycle did not start.
Common reasons for this are that the lid was not securely
closed, there was no mask in the Disinfecting Chamber at
disinfecting time or the Removable Hose Slot Plug is missing
or not properly seated (see page 20). If everything looks
good, then close the lid and press the
test. Any error message will appear on-screen, (see page
9 for error messages).
8. What if I missed my scheduled disinfecting time,
but still wish to disinfect my equipment? You can
use the Manual function to run a cycle. (See page 19).
button to
For warranty information visit SoClean.com/warranty.
9. Why does my display say Order Filter Kit?
This message appears approximately every 6 months,
depending upon usage, as a reminder to regularly replace
the Cartridge Filter and Check Valve. These parts wear
out due to regular use. You can purchase the Cartridge
Filter and Check Valve together in a Cartridge Filter Kit
(PN1207). To reorder, contact your authorised reseller or
visit SoClean.com.
10. Are there materials that I should avoid putting into
the SoClean? The SoClean device is designed to disinfect
only your PAP equipment. Nylon and natural rubber
break down when exposed to ozone. PAP manufacturers
typically do not use these materials in their reservoirs,
hoses, masks or headgear. If you have questions, contact
your PAP manufacturer, supplier or SoClean.
11. My mask feels oily, what should I do?
Skin chemistry is unique. Some individuals with an oily
skin type should hand-wash the mask occasionally. If you
hand-wash your mask, be sure to use the Neutralizing
Pre-Wash or a fragrance-free, dye-free dish soap.
12. How often should I wash my PAP equipment?
PAP equipment should be washed regularly using the
provided Neutralizing Pre-Wash or a fragrance free,
dye-free dish soap.
For further questions or concerns, visit our website:
SoClean.com
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