Error Codes - PRO Intellect Technology PRO 40 NEO Gebrauchsanweisung

8.3 Error codes

Code
1.Passing of halved or torn
banknote
Eh
2. Failure of left or right sensors of
the counter
Ec Chain note detected
Double notes detected, notes are
Ed
stuck together
Eu
A suspicious banknote was
detected, which can't be
recognized as authentic.
En
Press START button to clear the display results from an error message and continue
counting. In case of system errors contact the appropriate service centre.
20
Reason Solution
1. 1Remove banknotes from the stacker, leave
aside suspicious banknote (placed on the top),
repeat counting procedure
2. Contact appropriate service centre.
Remove banknotes from the stacker and
repeat counting procedure
Remove the banknotes from the stacker and
press START button to continue counting
procedure
Remove the suspicious banknote (placed on
the top) and press START button to continue
counting procedure. Use additional verification
methods for suspicious banknote