If you need further help...
Error
Appliance does not work. Plug is not inserted.
Appliance does not sucti-
on.
Appliance is unusually
loud .
If you need further help...
Dear Customer,
Our products are subject to strict quality controls and we sin-
cerely apologize in the event that the appliance does not
function properly.
Before you call our customer service, check first whether you
can remedy the problem yourself.
WARNING!
Turn off the appliance and disconnect the mains power sup-
ply before you start to look for the cause of the problem. In
this way, you will prevent the appliance from being turned
on accidently.
Possible cause
Appliance is not switched on.
No power from the socket.
Power cable is damaged.
Dust bag / filter are full or soi-
led.
Hose, pipe or nozzles are
blocked.
Suctioned particles are caught
inside.
If you cannot remedy the problem yourself, please call our:
NOTE!
Make sure you have the article number and appliance/mo-
del name before calling. You will find this information on the
type plate of the appliance.
Remedy
Insert plug.
Switch on appliance.
Use another socket.
Send the appliance for repair.
Change the dust bag or filter.
Remove blockage.
Remove particles.
Service-Hotline
01805 325474
12 Cent / minute
on the German landline network
Kapitel R
GB
37