Einleitung
Inhaltsverzeichnis
Sicherheitshinweise ................................................................................................................... 2
Über dieses Handbuch ............................................................................................................... 2
Inhaltsverzeichnis ...................................................................................................................... 3
Telefonieren ................................................................................................................................ 9
Verbindungsliste ....................................................................................................................... 17
Projektkennziffern ..................................................................................................................... 23
Anruffilter .................................................................................................................................. 24
Telefonieren ............................................................................................................................... 25
Rückfrage intern / Makeln ........................................................................................................ 34
Softwareübersicht ..................................................................................................................... 41
Systemvoraussetzungen ........................................................................................................... 41
AIS-Modul ................................................................................................................................. 45
Standardmelodien ..................................................................................................................... 46
Kundendienst ............................................................................................................................ 47
World Wide Web ........................................................................................................................ 47
Nederlands ....................................................................................................................... 49
Francais ............................................................................................................................ 95
3