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Scratches or dark stains on the glass ceramic have no effect on how the appliance operates.
To remove the dirt:
1. – Remove immediately: melted plastic, plastic foil, and food with sugar. If not, the dirt
can cause damage to the appliance. Use a special scraper for the glass . Put the scra-
per on the glass surface at an acute angle and move the blade on the surface .
– Remove after the appliance is sufficiently cool: limescale rings , water rings, fat
stains, shiny metallic discolorations. Use a special cleaning agent for glass ceramic or
stainless steel.
2. Clean the appliance with a moist cloth and some detergent.
3. At the end rub the appliance dry with a clean cloth.

WHAT TO DO IF...

Problem
You cannot ac-
tivate the ap-
pliance or op-
erate it.
A Sound oper-
ates and the
appliance de-
activates.
A sound oper-
ates when the
appliance is
deactivated.
The residual
heat indicator
does not
comes on.
The Automatic
Heat Up func-
tion does not
operate.
The heat set-
ting changes
between two
levels.
The sensor
fields become
hot.
• Activate the appliance again and set the heat setting in 10 seconds.
• You touched 2 or more sensor fields at the same time. Only touch one sensor
field.
• The Child Safety Device or the Lock or Stop+Go operates. See the chapter Op-
erating instructions.
• There is water or fat stains on the control panel. Clean the control panel.
You put something on one or more sensor fields. Remove the object from the
sensor fields.
The cooking zone is not hot because it operated only for a short time. If the cook-
ing zone should be hot, speak to the service centre.
• There is still residual heat on the cooking zone. Let the cooking zone become
sufficiently cool.
• The highest heat setting is set. The highest heat setting has the same power as
the Automatic Heat Up function.
The Power management is activated. See the section Power management.
The cookware is too large or you out it too near to the controls. Put large cook-
ware on the rear cooking zones if it is necessary.
Possible cause and remedy
27
What to do if...

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