V. Troubleshooting Guide
PROBLEM
PROBLEM
Does not display any Mess
-age or the front panel or
STB has no power.
No Picture
Pool picture quality
Pool picture quality
No Sound
Remote Control does not
Operate
No or Bad Signal
No Signal
g
34
SOLUTIO
SOLUTIO
N N
• Check th
he main power cable and check that it is plugged
into a su
uitable power outlet.
• Check w
whether STB is in Standby mode.
• Ensure t
that the STB is switched on.
• Check th
• Check th
he video output port (RCA jack) is firmly
he video output port (RCA jack) is firmly
connecte
ed to the TV or VCR.
• Check th
hat you have selected the correct channel or
Video O
Output on your TV.
• If your T
TV's video resolution is SD (576p or 480p) you
can try Ch
hange-Resolution by pressing [576,1080] key.
• See No
• See "No
o Picture" above
o Picture above.
• Check th
he signal level. If this is low then try adjusting the
alignme
nt of your dish.
• See "No
o Picture" above.
• Check th
he volume level of the TV and STB.
• Check th
he mute status of the TV and STB.
• Point re
mote control directly towards the STB.
• Check a
nd replace batteries.
• Check th
hat nothing blocks the front panel.
• Check th
he LNB, replace LNB if necessary.
• Check th
he cable from the LNB.
• Check th
Check th
he position of the dish, realign dish if necessary.
he position of the dish, realign dish if necessary.
• If you a
re using a DiSEqC 1.0, check that you have
connecte
ed the LNBs to the correct connections on the
switch.
• Check th
he "Signal Level" and Signal Quality".
• See "No
o or Bad Signal" above.
g
• Check th
he LNB, replace LNB if necessary.
• Check th
he cable from the LNB.
• Check th
he position of the dish, realign dish if necessary.