6.12
Troubleshooting
Important!
The following table provides information on
●
faults and their probable cause. If you can-
not rectify a fault using the table, please
contact your authorised dealer directly.
Only trained specialists may perform serv-
●
ice work.
Problem
Possible causes Remedy
When the chair
The rechargeable
is moving, a
battery has almost
beep is heard
no charge left
and the indicator
lamp (4, fig. 13)
on the hand con-
trol (1, fig. 13) is
lit
Indicator lamp
Control is faulty
●
"SERVICE" (6,
Software error
●
fig. 13) on the
Button for emer-
●
hand control is lit
gency lowering is
faulty
Power outage
●
while the chair is
moving
Drive is faulty
●
Hand control is
●
faulty
Seat frame does
The load limit has
not move up
been exceeded
Cable inserted in-
correctly
Connection plug
board not attached
Cable on the control
inserted incorrectly
Connecting cable
(3, fig. 10) pulled off
Connecting cable
not inserted all the
way
Control is faulty
Rechargeable bat-
tery is flat
Cable for the hand
control is inserted
incorrectly
Hand control is
faulty
EN
Recharge the bat-
tery (see
section 5.2)
Carry out a reset
(see below)
Load max. 150 kg
Insert cable prop-
erly
Attach the con-
nection plug board
(clicks in)
Motor for tilt ad-
justment is al-
ways circuit 3
Replace cable
Insert cable all the
way and close the
safety bracket
Carry out a reset
(see below)
Recharge the bat-
tery (see
section 5.2) or use
a replacement
Insert cable all the
way
Carry out a re-
●
set (see below)
Replace hand
●
control
Problem
Possible causes Remedy
Seat frame does
Cable inserted in-
not move down
correctly
Connection plug
board not attached
Cable on the control
inserted incorrectly
Connecting cable
(3, fig. 10) pulled off
Connecting cable
not inserted all the
way
Control is faulty
Rechargeable bat-
tery is flat
Cable for the hand
control is inserted
incorrectly
Hand control is
faulty
Seat frame does
Cable inserted in-
not tilt
correctly
Connection plug
board not attached
Cable on the control
inserted incorrectly
Connecting cable
(3, fig. 10) pulled off
Connecting cable
not inserted all the
way
Control is faulty
Rechargeable bat-
tery is flat
Cable for the hand
control is inserted
incorrectly
Hand control is
faulty
Insert cable prop-
erly
Attach the con-
nection plug board
(clicks in)
Motor for tilt ad-
justment is al-
ways circuit 3
Replace cable
Insert cable all the
way and close the
safety bracket
Carry out a reset
(see below)
Recharge the bat-
tery (see
section 5.2) or use
a replacement
Insert cable all the
way
Carry out a re-
●
set (see below)
Use the button
●
for emergency
lowering
Insert cable prop-
erly
Attach the con-
nection plug board
(clicks in)
Motor for tilt ad-
justment is al-
ways circuit 3
Replace cable
Insert cable all the
way and close the
safety bracket
Carry out a reset
(see below)
Recharge the bat-
tery (see
section 5.2) or use
a replacement
Insert cable all the
way
Carry out a re-
●
set (see below)
Replace hand
●
control
23