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defective parts.
The authorized assistance centres are the only ones charged by 1Control in the activity of warranty and
assistance.
This warranty does not affect the customer's rights prescribed by law in accordance with the applicable national
legislation in force, nor the customer's rights against the retailer arising from the purchase agreement. In the
absence of applicable national laws, this warranty is the one and only safeguard for customers and nor 1Control,
nor its affiliates or its distributors are responsible for any incidental or indirect of damages caused by 1Control
products, resulting from breach of the warranty conditions described in this document.
These conditions do not replace the rights prescribed under the applicable Consumer Rights Codes.
Some product models may differ from these guidelines. Verify with your retailer or by visiting the website
www.1control.it
Exclusion from other damages
To the maximum extent permitted by applicable law, 1Control and its suppliers, its affiliates and its agents will not
be responsible for:
• incidental or consequential damages;
• damages or losses of any nature regarding lost earnings, loss of data, of privacy or of confidential information,
inability to utilise entirely or partially the devices Hardware or Software, damages to people or failure to comply
with obligations (including, for example, the obligation to act diligently, in good faith and well) or indirect damages,
special or moral due to, or correlated in any way to the Software or the devices Hardware. These exclusions are
applied in case 1Control, its providers, associates or its agents have been warned of the possibility of such losses
or damages have been advised of the possibility of such damages and even if an error occurs, tort (including
negligence), strict liability, or so-called product liability, misrepresentation, or other reasons.
Some jurisdictions do not allow the exclusion or limitation of liability for incidental or consequential damages, the
limitations or exclusions set forth above may not apply to you.
Elements that void the warranty
This warranty is not applicable and 1Control is not responsible in case the Software or device Hardware are:
• used for commercial purposes including leasing and renting;
• modified or tampered with;
• damaged by unforeseeable events, illicit use, unproper use, negligence, indecency, deterioration or other
causes not correlated with the device's Hardware or Software;
• damaged during shipments;
• not used according to instructions given in the documentation and instructions manual otherwise;
• it is repaired, modified or altered by an individual different from the authorized 1Control repair centres and in the
event of such individuals contributing to possible defects or damages.
This warranty does not limit the consumers rights from the national laws regarding consumer goods. The
products life expectancy for which this guarantee is valid is 24 months that commence from the first day
of purchase. If this product is used in a professional setting the period is reduced to 12 months. During the
guarantee period the national supplier noted alongside this certificate will, at its own costs and within a
reasonable timespan, eliminate the malfunctions that are encountered and attributable to production defects.
Having taken into consideration the current laws, the found defects from appropriate assistance personnel will be
solved via repair or, to 1Control discretion, substitution of the product.
This warranty is valid only in the country in which the product is destined to and it is entirely to the national
distributors indicated on the certificate. Some limitations to the assistance services may be due to the absence of
specific components in the country.
The following are explicitely not covered by this warranty:
• The manual and/or the container.
• The users content, the downloaded configurations or third party software.
• The costs of sending a product to and from an authorized help center.
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