Warranty Policy
Your RENPHO product purchase is covered by a one-year limited manufactur-
er warranty from the date of delivery.
For warranty terms and conditions, please visit:
https://renpho.com/pages/warranty-terms-and-conditions
Note: Product registration is not required for the warranty. If you choose not
to register your product, it will not diminish the product warranty.
Customer Service
Please feel free to contact us if you have any questions or concerns. RENPHO
Customer Service Team guarantees a quick response and hassle-free solutions
to any issue you may have within business hours.
*For defective products or the return of items, please contact us with your
order number within the speci ed warranty period. DO NOT dispose of any
product parts as they may be required for inspection/repair.
1. Meaning of the crossed-out wheeled bin symbol
The crossed-out wheeled bin symbol means that you are legally obliged to dispose of these
appliances separately from unsorted municipal waste, i.e. old appliances must be disposed
of separately from household waste. Batteries or rechargeable batteries that are not
permanently installed must be removed beforehand and disposed of separately.
2. Options for returning old appliances
Owners of WEEE can return or collect it within the framework of the possibilities set up and available by
public waste management authorities to ensure proper disposal.
Hereby, Shenzhen Ruiyi Business Technology Co., Ltd. declares that this equipment
complies with Directive 2014/30/EU,Directive 2014/35/EU,Directive 2011/65/EU, Radio
Equipment Regulations 2017, Restriction of the Use of Certain Hazardous Substances in
Electrical and Electronic Equipment Regulations 2012, and other relevant provisions. The
full text of the Declaration of Conformity can be obtained at the following internet address:
https://renpho.eu/pages/compliance-data
Tel: +44(0)7434-666088 (UK ONLY)
Monday-Friday 9:00AM-5:00PM(GMT)
Email: support-eu@renpho.com(UK&EU)
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