If the device does not work properly, please check the following steps:
1. Check if the manual was followed precisely and correctly.
2. Check the following table for possible reasons.
3. Check if all fuses are working.
Problem
My hand blender won't
grind the ingredients
properly.
My hand blender has
trouble properly mixing all
the ingredients.
The device will suddenly
switch off.
The device becomes unu-
sually loud.
The chopper will not shred
the ingredients properly.
The whisk attachment
won't stiffen the cream.
My mayonnaise curdles
during preparation.
If necessary, add some more liquid, so that your hand
blender can do a perfect job. Cut food into smaller
pieces before processing.
Be mindful of the container's minimum and maximum
capacity. The attachment should be immersed deeply
enough.
Be careful not to shred food that is too touch, as this
may overheat the engine and the overheat protection
will shut the device off. You should not blend soft
ingredients for more than one minute or solid
ingredients for longer than 15 seconds at a time.
Use your hand blender only inside the designated
container – never in pots, pans etc. This might damage
the container or the attachment of your hand blender
as well as the vessels. Use your hand blender only for
soft to firm but not for too tough or frozen foods.
To make your chopper's job easier and to achieve ideal
results, you should cut the ingredients into pieces and
then shred them in portions.
Please note that the container and whisk should be
fat-free and the cream should be cold (below 10 °C).
Make sure all ingredients are at room temperature and
only add the oil gradually whilst blending. If possible,
keep the blender at the bottom of the container and
slowly pull it up towards the end of the process. If your
mayonnaise has already clotted, you can save it by
adding 1 to 2 tablespoons of boiling water.
Solution
31