TROUBLESHOOTING
These pages contain advice on what to do if your charger does not work
as expected.
Light indicators
No lights
Right and/or left
indicators flashing
yellow
Right or left indica-
tor flashing red
Possible cause
The charger is not
connected.
The hearing aid is not
placed correctly in the
charger.
The temperature of your
surroundings or of the
hearing aid exceeds a
critical limit and the
charging is paused.
The charger cannot
recognise the hearing aid.
17
Solution
Make sure that the USB
cable is correctly connec-
ted to the charger and
the wall socket using the
included power adaptor.
Place the hearing aid
correctly in the charger.
The charging will contin-
ue when the temperature
of your surroundings or
the hearing aid has
dropped.
If this happens
continually, find a cooler
place to charge your
hearing aid.
Remove the incompatible
hearing aid.