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8 FAQs
Why does the dash cam keep asking Format SD card ?
• You need to format the SD card directly in the dash cam's setting menu
before the first use.
• Please use only well-known brand SD cards. No-name cards are not
compatible with our dash cam and can even damage the dash cam!
Why does the screen display Time Stamp after a few minutes while driving ?
• It enters screen saver, so as not to disturb driving, actually the cam is still
recording (red LED indicator flashes). (See 4.12)
Why does the dash cam stop recording after some time?
• Your memory card may be full and need to be formatted before using again.
• 5K/4K/2K videos are big in size and G-Sensor locked videos cannot be erased
automatically.
• We recommend formatting your memory card every 14 days.
How do I turn off the screen/audio during recording?
• To turn off the screen, tap the screen to bring up the Shortcuts and select the
Display Off icon (G).
• To turn off audio recording, tap the screen to bring up the Shortcuts and select
the Audio Recording icon (D).
How do I record videos?
• All dash cams are programmed to automatically start recording when there is
power connected and a memory card inserted and correctly formatted.
• When the engine is turned off, or power is disconnected, the dash cam will stop
recording and turn off.
• Manually start/stop recording by tapping the 'Start/Pause' icon.
Why do you recommend Class 10 MicroSD card or above?
• 5K/4K/2K videos have a larger data flow and hence requires a MicroSD card with
faster writing speed.
• If memory cards below Class 10 are used, they may cause the dash cam to
freeze or other related video recording/erasing issues.
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