Werbung
Verfügbare Sprachen
Verfügbare Sprachen
Troubleshooting
If you are having trouble getting your LAPSCREEN to work correctly, please look
through this list of common problems:
PHYSICAL SETUP:
•
Cable connections. Care should be taken when connecting the cables. Make sure
the cables are connected to the right connectors at each end and make sure the
cables are attached firmly to their respective connectors. Lack of an image or poor
quality images are often caused by the wrong connection. Turn off the display and
check each pin of the cable separately. If you think you have a defective cable, we
are happy to exchange it for you - you do not have to send the display back.
•
Avoid short circuits!
•
Provide the display with a 5-24V DC power supply only. Higher or lower voltage and
wrong polarity/doing a short circuit permanently damages the display and is not
covered under warranty.
STARTUP:
Please note: After you switch on the device, the LAPSCREEN automatically detects
the input source and shows the signal. If there is no signal source connected, the
display will show "no signal".
Display remains black
•
No power, please check power supply. When the power supply is ok and no
reaction once powered up through 3: Power-USB-C then open an RMA case.
•
Please note that extended desktops often are black in the beginning. In this
situation your display may be black at first if you configure it as an extended
desktop.
•
Panel shows "unsupported format": That means that the monitor receives a signal
source which cannot be displayed. This e.g. may happen when frequencies are set
up over 75Hz. When you think the signal should be possible to be displayed please
contact the faytech service with detailed signal information.
Stripes / errors in the image:
•
Pixel error: Each faytech display has been thoroughly tested and sold with no pixel
defects. If there is a pixel error at your display, please contact us for Support.
•
Text is hard to read, picture looks fuzzy: The display image is in the original
resolution (1920×1080) clear. At higher resolutions the display interpolates. This
leads to inaccuracies and picture distortions.
English - 9
Werbung
