exquisit EM6002 sw Gebrauchsanweisung Seite 18

12 Warranty terms
The following terms describing the preconditions for
and scope of our warranty, do not infringe the
warranty rights of the ultimate buyer.
Our warranty for this appliance is granted under the
following terms:
As the purchaser of an Exquisit appliance, you have a
manufacturer's warranty (2 years from date of
purchase).
During this warranty period, you can make your
warranty claims directly on the manufacturer's
Service platform at www.ggv-service.de.
If an additional warranty is concluded between you
and your dealer, all claims against the manufacturer
will become void after the end of the 24-month
manufacturer's warranty. In this case, please contact
your dealer directly.
Warranty period
The warranty period is 24 months from the date of
purchase (proof of purchase must be presented).
During the first 6 months, After Sales Service will fix
defects in the appliance free of charge, on condition
that the appliance is accessible for repairs without
any great effort. During the following 18 months, the
buyer is obliged to prove that the defect already
existed at the time of delivery.
In the case of commercial use (e.g. in hotels,
canteens) or joint use by several households, the
warranty period is 12 months from the date of
purchase (proof of purchase must be presented).
During the first 6 months, After Sales Service will fix
defects in the appliance free of charge, on condition
that the appliance is accessible for repairs without
any great effort. During the following 6 months, the
buyer is obliged to prove that the defect already
existed at the time of delivery.
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The claim under warranty does not prolong the
warranty period for either the appliance or for newly
installed parts.
Scope of the defect remedy
Within the periods indicated, we will remedy all
defects in the appliance that are demonstrably
attributable to poor workmanship or material flaws.
Replaced parts become our property.
The warranty does not cover:
Normal wear and tear, intentional or negligent
damage, damage caused by non-compliance with the
operating instructions, improper set-up or installation
or by connection to incorrect mains voltage, damage
due to chemical or electrothermal effects or due to
other abnormal environmental conditions, glass, paint
or enamel damage and possible colour differences as
well as defective bulbs.
Defects in the appliance resulting from transport
damage are also not covered. We shall also not
provide any services if - without our special written
approval - work has been carried out on the appliance
by unauthorised persons or parts of foreign origin
have been used. This limitation shall not apply to
faultless work carried out by a qualified person using
our original parts to adapt the appliance to the
technical safety regulations of another EU member
state.
Scope
Our warranty applies to appliances purchased and in
operation in the Federal Republic of Germany or
Austria.
In the case of complaints about defective appliances,
the sender's and recipient's addresses must be in the
Federal Republic of Germany or Austria.
For appliances purchased and operated in other
European countries, the warranty conditions of the
seller apply.