11 TROUBLESHOOTING
Problem
Little or no crema on top of the
coffee
Sparse coffee dispensing, only
drop by drop
Weak "body"
Foam instead of crema
The machine is switched on, but
the machine does not work.
Filter holder/ brewing group is
dripping
Different doses when preparing
1 espresso, 2 espressos etc.
Translation of the original German user manual
Possible Cause
The grind is not fine enough
The coffee mixture is too old.
There is too much chlorine in the
water.
The amount of ground coffee is
not enough.
The shower screen is dirty.
The grind is too fine.
There is too much ground coffee.
The grind is not fine enough.
The coffee is old.
The amount of ground coffee is
not enough.
The shower screen is dirty.
The coffee beans are improper
The setting of the coffee grinder
is not suited for the coffee beans
in use.
The control panel is flashing:
there is not enough water in the
water tank.
Water was refilled, the control
panel is still flashing.
Machine in use with direct water
supply: Switch in position "water
tank"
The water tank is not fixed
properly.
Filter holder is not fixed properly.
Group gasket is broken.
Different quantities of coffee
Different grind
Irregular tamping
Different types of coffee
Troubleshooting
Use a finer grind.
Tamp the ground coffee more
firmly.
Reduce the brewing pressure.
Use fresh coffee
Use a chlorine filter.
Use the right coffee amount:
Approx. 7 g of coffee for each
cup.
Clean the brew group.
Increase the grind.
Tamp the ground coffee only
slightly.
Increase the brewing pressure.
Use approx. 7 g of coffee for
every cup.
Reduce the grind.
Use fresh coffee.
Use approx. 7 g of coffee for each
cup.
Clean the shower screen.
Use another coffee bean.
Adjust the coffee grinder (When
changing the coffee beans,
changing the grind can also be
necessary.)
Refill water.
Switch on/off the machine.
Make sure that the floater in the
water tank is in the correct
position. (The side of the floater
with the magnet point should face
towards the inside of the
machine. The floater itself should
be inserted with the magnet point
on the lower part of the floater
side.)
Place the switch in position
"direct water supply".
Fix the water tank properly.
Fix the filter holder properly.
Change group gasket and shower
screen.
Make sure to maintain the same
parameters.
ENGLISH
30