Information; 9_Troubleshooting - Ruggear Rg160 Schnellstartanleitung

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9_TROUBLESHOOTING

If problems occur when using the mobile, please try the
following tips. If the problem is not solved, please contact
your vendor or the Service Center directly.
THE DEVICE CANNOT BE POWERED ON
The battery voltage is too low.
Please recharge the battery.
The power on key is not pressed long enough.
Please press power on key for more than three seconds.
The connection to the battery is bad.
Remove the battery and clean the contacts.
The SIM card has a failure.
Please check or replace the SIM card.
THE DEVICE HAS INSUFFICIENT STANDBY TIME
The battery performance is reduced because
of the age of the battery.
Please contact your vendor or the Service Center
for a replacement battery.
Too many programs and functions are running at the
same time.
Please reduce the number of running programs and functions.
THE DEVICE IS NOT CHARGING
Poor electrical contact.
Please check whether any contacts or plugs are loose or dirty.

INFORMATION

INFORMATION
CALLS ARE INTERRUPTED
OTHER PEOPLE ARE ANSWERING MY CALLS
THE DEVICE POWERS OFF AUTOMATICALLY
Input voltage is too low.
Please charge the device for about one hour, remove the plug,
wait a minute and then continue charging. During this time it is
possible that the device cannot be powered on, as the voltage
is too low.
A battery fault has occurred.
Please replace the battery.
SIM Card failures occur.
Please check the contacts of the SIM card or replace the card.
Network error.
Please change to a network provider with a stronger signal.
Poor network coverage.
If possible, leave the dead spot/facility/room.
The device has been set into divert your calls
to another phone number.
Please check and cancel call divert.
The charge of the battery is too low.
Please recharge the battery.
An error has occurred.
Please restart the device. If the problem reoccurs, please
contact your vendor or the Service Center.
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