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TROUBLESHOOTING
Problem
Cause
Air fryer will not
The appliance
turn on
is not properly
plugged in.
Outlet is not
powered.
The basket is not
fully inserted into
the air fryer.
Black smoke is
Using an oil with a
coming from the
low smoke point.
air fryer
Food residue on
the heating coil,
in the cooking
chamber or on the
accessories.
Appliance
malfunction.
White smoke is
Cooking foods
coming from the
with a high fat
air fryer
content, such as
bacon, sausages,
and hamburgers.
Water is
vaporising,
producing thick
steam.
Seasoning on food
has blown into
element.
Solution
Make sure the power cord is plugged
into the outlet firmly.
Plug another appliance into the same
outlet to test the circuit.
Make sure the basket is fully inserted.
Cancel the Smart Programme, unplug
the cooker and allow it to cool to room
temperature.
Choose a neutral oil with a high
smoke point, such as Canola, Avocado,
Soybean, Safflower, or Rice Bran.
Cancel the Smart Programme, unplug
the cooker and allow it to cool to room
temperature.
Remove all accessories from the
cooking chamber and clean the
cooking chamber and all accessories
thoroughly.
Contact Customer Care.
Avoid air frying foods with a high fat
content. Check the cooking chamber
for excess oil and/or fat and carefully
remove as needed before air frying.
Pat dry moist food ingredients before
air frying.
Do not add water or other liquid to the
cooking chamber when air frying.
Be mindful when seasoning food.
Spray vegetables and meats with
oil before seasoning to help the
seasoning stick.
24
User Manual
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