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Warranty terms of weka Holzbau GmbH
We guarantee the function of our products for 5 years from the date of delivery based on the following
conditions – however only on the wooden parts of our products (hereinafter weka product) and not on
connected components or parts of the weka product made of another material besides wood. Within the
warranty period defective parts or missing parts of the product or the product itself will be replaced at our
discretion. The warranty extends only to the free-of-charge replacement of the respective faulty or defective
wooden part. The warranty does not cover any consequential or additional costs, in particular no delivery
and installation or modifi cation costs.
The warranty is void in case of:
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failure to follow the assembly instructions,
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changes (additions or modifi cations) made to the product diverging from the assembly instructions,
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load limits (e.g. snow load, etc.) having been exceeded,
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the weka product having been installed on an incorrect foundation or fl oor plate, etc.,
in particular in case of violation of the rules of architecture,
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lack of or insuffi cient care of the wood
(maintenance measures such as preservation or painting of the wood),
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wind speeds stronger than force 7 (moderate gales),
natural catastrophes or brute force having caused the damage to the weka product,
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the defi ciency consisting in changes which are typical for wood, such as discoloration,
formation of cracks, warping, shrinking, swelling or similar normal effects on the material „wood".
Warranty claims must be accompanied by the original packing slip and the original sales receipt and must
be submitted within the warranty period in writing or by fax or e-mail. A further prerequisite for a claim is the
immediate notifi cation of the defect or damage in the form of pictures and a written description of the defect.
Address all warranty claims to:
weka Holzbau GmbH,
Johannesstraße 16,
17034 Neubrandenburg
Fax: 0395/42908-83;
E-mail: info@weka-holzbau.com
Assembly conditions for a weka assembly team
If you wish for help assembling your cabin and choose to employ a weka assembly team, weka Holzbau
GmbH will carry out the following services for you:
Assembly means putting together (installation) of the individual parts supplied.
It does not include treating them with a wood protection agent, the delivery and assembly of accessories and
accessory parts.
Electrical connections are not included in the assembly service.
The items to be assembled must be located at the installation site/location/base area. Transport of the article
or the individual parts over a distance greater than 15 m or to another level is not included in the assembly
price quoted. The substrate must be stable, horizontal and level.
In the event of doubt, reference should be made to DIN 18202 'Level tolerances in building construction',
tab. 3, row 3, with a maximum height difference at the furthest points of approx. 10 to 11 mm.
All preparatory work must have been carried out in accordance with the technical regulations before
assembly begins. The substrates/fl oors/foundations constructed or selected by you must be suitable for the
assembly.
Technische Änderungen vorbehalten!
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