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Troubleshooting
Troubleshooting Your Robot
EN
• Your robot will tell you something is wrong by playing an audio alert and
turning the light ring indicator red. Press the clean button or tap the bumper
for details. Check the iRobot Home App for further support.
Red Light Ring
• After 90 minutes of inactivity off the charging station, the robot will
automatically end its cleaning job.
• To factory reset your robot, remove the dust bin and hold the clean button
down for seven (7) seconds. A sound will let you know when the factory reset
has been completed. Press the clean button down once more to confirm.
Battery Safety & Shipping
For best results, only use the iRobot Lithium Ion Battery that comes with your robot.
WARNING:
Lithium ion batteries and products that contain lithium ion
batteries are subject to stringent transportation regulations. If you need to
ship this product for service, travel or any other reason, you MUST follow the
below shipping instructions.
• Battery MUST be turned off before shipping.
• Turn off the battery by removing the robot from the charging station
and holding down the clean button for 3 seconds with one wheel off the
ground. All indicators will turn off.
• Package the robot securely for shipping.
• If you need further assistance, contact our Customer Care team or visit
global.irobot.com.
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For more information, visit global.irobot.com
Troubleshooting Your Automatic Dirt Disposal
Your dirt disposal will tell you if something is wrong via an LED indicator on
the front of the canister and through the iRobot Home App.
Low battery.
Please charge.
This product has been equipped with a thermal protector designed to
protect against damage due to overheating. If the protector operates,
the motor will stop running. If this happens, unplug the unit, allow it to
cool for 30 minutes, clear any obstructions from the evacuation port
and evacuation tube, then plug the unit back in.
LED indicator
Common error
Solid red
Bag full or missing
Blinking red
There is a leak or
a clog in the dock
evacuation path
How to fix
1. Replace bag if it is full or missing.
2. Make sure that the bag is securely
inserted.
3. If problem persists, remove any
debris from the port on the bottom
of your robot and the dirt disposal.
1. Make sure that the canister lid is
pushed down and firmly sealed.
Hold the clean button on your robot
down for 2-5 seconds to manually
empty the bin.
2. Remove any debris from the port on
the bottom of your robot and dirt
disposal.
3. Unplug the dirt disposal from the
wall. Place it on its side and inspect
the debris evacuation tube for
debris. If necessary, remove the
tube to clear any debris.
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