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Problem and alarm code
Rattling or knocking sounds
from the inside of the appli‐
ance.
The appliance trips the cir‐
cuit-beaker.
The appliance is switched
on but does not operate.
The display shows PF.
The appliance switches off
during operation.
The display shows upd. All
buttons are inactive except
for the on/off button.
Once you have checked the appliance,
deactivate and activate the appliance. If
the problem occurs again, contact an
Authorised Service Centre.
For alarm codes not described in the
table, contact an Authorised Service
Centre.
WARNING!
We do not recommend using
the appliance until the
problem has been
completely fixed. Unplug the
appliance and do not plug it
in again until you are certain
that it operates correctly.
12.1 The product number
code (PNC)
If you contact an Authorised Service
Centre, you need to provide the product
number code of your appliance.
Possible cause and solution
•
The tableware is not properly arranged in the baskets.
Refer to basket loading leaflet.
•
Make sure that the spray arms can rotate freely.
•
The amperage is insufficient to supply simultaneously all
the appliances in use. Check the socket amperage and
the capacity of the meter or turn off one of the applian‐
ces in use.
•
Internal electrical fault of the appliance. Contact an Au‐
thorised Service Centre.
•
Power supply is out of the operating range. The wash
cycle is temporarily interrupted and resumes automati‐
cally once the power is restored.
•
Complete power outage. The wash cycle is temporarily
interrupted and resumes automatically once the power
is restored.
•
The appliance downloads and installs the firmware up‐
date automatically when it is available. The display
shows upd for the duration of the updating process.
Wait for the process to be complete. If you interrupt the
update process by deactivating the appliance, it re‐
sumes when you activate the appliance.
The firmware update does not change the appliance
performance declaration values.
The PNC can be found on the rating
plate on the appliance door. You can
also check the PNC on the control panel.
Before checking the PNC, make sure the
appliance is in the programme selection.
1. Press and hold simultaneously
and
The display shows the PNC of your
appliance.
2. To exit the PNC presentation, press
and hold simultaneously
for about 3 seconds.
The appliance returns to the programme
selection.
for about 3 seconds.
and
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