Weka 816 Serie Gebrauchs- Und Wartungsanleitung Seite 8

• Customers must carry out wood preservation measures at their own responsibility.
No guarantee can be given if the wood is not properly preserved.
Please also read the provisions relating to this in our guarantee statements.
GUARANTEE PROVISIONS FROM WEKA HOLZBAU GMBH
We provide a five-year guarantee of proper function from delivery on the following conditions –
applying exclusively
to the wood parts in our products (called the weka product here) and not to related components or
elements of the weka product made of a material other than wood.
Within the guarantee period, defective parts or missing parts of the goods or the goods themselves will
be replaced at our discretion.
The guarantee covers only free replacement of the defective or broken piece of wood.
The guarantee does not include consequential or additional costs, in particular no delivery, assembly
or rebuilding costs.
The guarantee is void if:
- the assembly instructions were not properly followed
- changes (add-ons or conversions) to the products have been made
that are not detailed in the assembly instructions
- the stated load limits (e.g. snow load etc.) have been exceeded
- the weka product has been incorrectly set up (foundation/base plate etc.), in particular
in the event of violations of the rules of architecture
- the wood is not or insufficiently cared for (maintenance: wood preservation, wood
coating etc.)
- wind speeds above force 7, natural disasters or violent impacts have caused the damage
to the weka product
- the defect comprises typical wood colour changes, cracking, warping, shrinking,
expansion or similar normal changes to be expected of
wood.
Guarantee claims may only be submitted in conjunction with the original packing list and the original
proof of purchase. Claims must be made in writing, by fax or by e-mail, within the guarantee period. To
be eligible for the guarantee, you must provide a prompt notification of the defect or damage through
an orderly representation of the damage in pictures and text.
Guarantee claims must be sent to:
weka Holzbau GmbH,
Johannesstraße 16,
17034 Neubrandenburg, Germany
Fax: 0395/42908-83;
email: info@weka-holzbau.com
Techn. Änderungen vorbehalten! Alle Maßangaben sind ca. Maße.
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