Practical Advice; Maintenance And Service - Bosch GAL 18V-20 Professional Originalbetriebsanleitung

Cause Corrective measures
Mains plug of the charger is Insert the mains plug (fully)
not (correctly) plugged in into the plug socket
Plug socket, mains cable or Check the mains voltage,
charger defective have the charger checked if
necessary by an authorised
after-sales service centre for
Bosch power tools

Practical advice

When the charger is used continuously, or for several con-
secutive charge cycles without interruption, the charger may
heat up. This is, however, harmless and does not indicate
that the charger has a technical defect.
A significantly reduced operating time after charging indic-
ates that the battery has deteriorated and must be replaced.

Maintenance and Service

Maintenance and cleaning
In order to avoid safety hazards, if the power supply cord
needs to be replaced, this must be done by Bosch or by an
after-sales service centre that is authorised to repair Bosch
power tools.
After-Sales Service and Application Service
Our after-sales service responds to your questions concern-
ing maintenance and repair of your product as well as spare
parts. You can find explosion drawings and information on
spare parts at: www.bosch-pt.com
The Bosch product use advice team will be happy to help you
with any questions about our products and their accessor-
ies.
In all correspondence and spare parts orders, please always
include the 10‑digit article number given on the nameplate
of the product.
Great Britain
Robert Bosch Ltd. (B.S.C.)
P.O. Box 98
Broadwater Park
North Orbital Road
Denham Uxbridge
UB 9 5HJ
At www.bosch-pt.co.uk you can order spare parts or arrange
the collection of a product in need of servicing or repair.
Tel. Service: (0344) 7360109
E-Mail: boschservicecentre@bosch.com
Ireland
Origo Ltd.
Unit 23 Magna Drive
Magna Business Park
City West
Dublin 24
Tel. Service: (01) 4666700
Fax: (01) 4666888
Australia, New Zealand and Pacific Islands
Bosch Power Tools
Robert Bosch Australia Pty. Ltd.
Power Tools
Locked Bag 66
Clayton South VIC 3169
Customer Contact Center
Inside Australia:
Phone: (01300) 307044
Fax: (01300) 307045
Inside New Zealand:
Phone: (0800) 543353
Fax: (0800) 428570
Outside AU and NZ:
Phone: +61 3 95415555
www.bosch-pt.com.au
www.bosch-pt.co.nz
Republic of South Africa
Customer service
Hotline: (011) 6519600
Gauteng – BSC Service Centre
35 Roper Street, New Centre
Johannesburg
Tel.: (011) 4939375
Fax: (011) 4930126
E-mail: bsctools@icon.co.za
KZN – BSC Service Centre
Unit E, Almar Centre
143 Crompton Street
Pinetown
Tel.: (031) 7012120
Fax: (031) 7012446
E-mail: bsc.dur@za.bosch.com
Western Cape – BSC Service Centre
Democracy Way, Prosperity Park
Milnerton
Tel.: (021) 5512577
Fax: (021) 5513223
E-mail: bsc@zsd.co.za
Bosch Headquarters
Midrand, Gauteng
Tel.: (011) 6519600
Fax: (011) 6519880
E-mail: rbsa-hq.pts@za.bosch.com
Disposal
Chargers, accessories and packaging should be recycled in
an environmentally friendly manner.
Do not dispose of chargers along with house-
hold waste.
Only for EU countries:
According to the European Directive 2012/19/EU on Waste
Electrical and Electronic Equipment and its implementation
into national law, chargers that are no longer usable must be
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