Troubleshooting - Reolink RLC-1224A Bedienungsanleitung

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Align the camera to the mounting plate and turn the camera clockwise
to lock it tightly. Pay attention that these two points should be aligned,
which means the camera has been locked correctly.
NOTE: Run the cable through the cable notch on the mount base.
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Once the camera is installed, you
may rotate the camera body
manually to adjust the camera's
surveillance angle.

Troubleshooting

Camera is not Powering on
If your camera is not powering on, please try the following solutions:
• Make sure your camera is powered properly. The PoE camera should
be powered by a PoE switch/injector, the Reolink NVR or a 12V power
adapter.
• If the camera is connected to a PoE device as listed above, connect the
camera to another PoE port and see if the camera will power on.
• Try again with another Ethernet cable.
If these won't work, contact Reolink Support.
Picture is not Clear
If the picture from the camera is not clear, please try the following
solutions:
• Check the camera lens for dirt, dust or spiderwebs, please clean the
lens with a soft, clean cloth.
• Point the camera to a well-lit area, the lighting condition will affect the
picture quality a lot.
• Upgrade the firmware of your camera to the latest version.
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