Keychron K3 Benutzerhandbuch Seite 13

Troubleshooting
If unable to pair keyboard to device, confirm that the device you're trying to pair with is
Bluetooth-capable. If so, restart the device and try pairing it when with the keyboard
again.
Note: On a Windows computer, a new Bluetooth connection will sometimes require
additional software updates-a process that may still be ongoing after a message appears
indicating a successful completion. Wait at least 20 minutes after pairing to make sure
all updates are competed before restarting computer.
Confirm that the device is configured to accept Bluetooth connections (Windows) and
supports an external keyboard (HID profile).
Go to Bluetooth Devices > Open Settings and select the following:
Allow Bluetooth devices to find this computer
Allow Bluetooth devices to connect to this computer
Alert me when a Bluetooth device wants to connect
My keyboard isn't working.
For the keyboard:
Turn the keyboard odd and back on.
•
Turn Bluetooth off and restart the computer (Windows)
•
For the device:
Go to Bluetooth settings and turn off Bluetooth and "forget" the keyboard.
•
Restart the device and turn on Bluetooth reconnect.
•
Bluetooth connection is interrupted even within 10 meters.
Check if the keyboard is resting on a metal surface that can interface with the Bluetooth
signal.
Third party input tools are not compatible with the keyboard.
Due to compatibility, version, brands and drivers of Windows/Android OS, function of
third-party input tools may be affected while using the keyboard. Please make sure your
operating system and drivers are up to date.
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