Warranty; Warranty Conditions; Warranty And Repairs - Oxboard E-KICK2 Benutzerhandbuch

12. WARRANTY

12.1 Warranty conditions

Your invoice is your warranty. The invoice date is also the
date on which the warranty commences. The warranty will
expire if:
• you have attempted to repair your Oxboard E-Kick2 yourself
thus aggravating any damage or system errors;
• you have not read the manual and you have failed to ad here
to the advice in these instructions; think for example of the
method of storage, weight limits and how you should
maintain and use your E-Kick2.
• unexpected damage occurs due to the user himself, in the
event of heavy vibrations (no flat surface), wear and tear, a
collision with a person or an object or water damage;
• other damage has occurred that is not related to the product
design, the technology, manufacturing errors or quality
control;
• the defect has occurred due to typical wear and tear,
excessive use, water damage and damage resulting from
extreme weather conditions. Water and moisture damage is
not covered by the warranty at all times.
Please contact Customer Services to find out whether your
defect is covered by the warranty. You can send an email to
service@oxboard.com or contact us via our phone number
+3140 7505678.

12.2 Warranty and repairs

Oxboard will give a two-year warranty on manufacturing
errors. You can register a warranty claim within this period via
info@oxboard.nl. The defective E-Kick2 will be repaired within
five working days. There will be no charge if the repair is
covered by the warranty conditions (as described above). We
will contact you regarding the repair before commencing work
if this is not covered by the warranty conditions.
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