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9

Troubleshooting

If the parasol exhibits malfunctions that cannot be eliminated by following the steps below, contact us at the CARAVITA service
hotline. The contact data can be found on the first and last pages of these instructions
The following malfunctions can occur when using the parasol:
Problem
The canopy can no longer be opened
or closed.
The crank cannot be turned.
An initial resistance when turning (left)
the crank.
The canopy jumps downward slightly
when opening it.
4000256 [v0]/2022-01-01
Cause
The cable is loose and has become
knotted in the housing.
The cable is too loose and not under
tension.
The gear is blocked.
The cable windings in the gear are
positioned on top of each other and slip
off.
Troubleshooting
Remedy
Pull out the cable forcefully by hand
I
while turning the crank to the left.
Do not turn the crank with too much
force.
If the knot in the cable cannot be
I
released, disassemble the gear.
With the canopy open: close the
I
canopy and loosen the canopy ribs.
The ribs must not be turned inward.
Loosen the ribs again.
Grasp the cable with one hand
I
above the gear and pull it out while
turning the crank with the other
hand.
Keep turning the crank forcefully.
I
This has no impact on the function of
I
the parasol.
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