Warranty - Hikerboy FOXTROT Benutzerhandbuch

WARRANTY

13.
The warranty and the repair and return policy apply to all Hikerboy brand products. All products meeting the
warranty conditions can be repaired, exchanged and returned free of charge (excluding shipping costs).
Within 15 days
For quality problem, once confirmed, you can make an exchange or a return request.
For specific warranty conditions please refer to the table below:
Motor
Battery
Charger
Controller
Folding handle
Pedal
Upright lever
Multi-function dashboard
NOTE: The warranty does not cover damage created by human factors. Repair is free during the warranty
period (excluding shipping costs).
Hikerboy reserves all rights of interpretation.
The following cases are not due to quality issues, therefore the warranty does not apply (costs and repair
charges may apply):
• Malfunction due to non-compliance with the instructions for use.
• Defects due to repairs made by companies other than official Hikerboy dealers.
• Malfunctions due to the lack of maintenance of the electric scooter, causing wear of other components.
• Leakage or broken cable due to the impact of a foreign object.
• Damage caused by overloading or jumping in extreme sport.
• Damage caused by force majeure (eg: fire, earthquake, lightning, flood).
• If there is water in the battery caused by a pipe in the rain.
• If the parts of the scooter are in a state of natural / normal wear.
Due to malfunction
Due to charging failure
Due to charging failure
Due to malfunction
Due to breakage
Due to deformation and breakage
Due to breakage
Due to display malfunction
1 an
6 mois
1 an
1 an
2 ans
2 ans
2 ans
2 ans
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