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Problems and solutions
A: The filling valve will not close.
•
Open the filling valve cap and clean the valve seal or replace the seal if it is
defective or cracked.
•
The float is positioned too high. Position the valve float correctly by adjusting the
threaded mechanism.
•
Replace the filter net if it is worn.
•
Check the tightness of the structure.
B: Water leaks under the tank:
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The assembly screws must be tightened.
•
The sealing between the toilet bowl and the tank is not positioned correctly or is
worn out. Replace the sealing.
C. Poor flush performance
•
Adjust the water level inside the tank.
•
Check that the water supply valve is fully open.
•
Clean the inlets to the drain pipe and the holes at the rim of the toilet bowl to
remove any material that may cause clogging.
D. No flushing
•
Check that the water supply valve is closed.
•
Check that the water pipe is not blocked.
E. Filling the tank takes a long time.
•
Check that the water tank valve is fully open.
•
Check that the inlet valve pipe is not leaking.
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