Warranty
The warranty period starts at the date of the physical delivery of the product.
In the case of a warranty claim, a defective device will either be repaired or replaced
with an equivalent replacement. If the warranty is claimed, the warranty will not be
extended but will continue to run.
If the device malfunctions, contact the service center of the retailer where the device
was purchased. Please indicate your order or invoice number with each contact.
Please do not return any devices without prior notice.
Please note that not every technical defect within the warranty period must
necessarily be a warranty claim. The warranty claim is usually rejected in cases such
as elemental damage, moisture damage, impact or fall damage, natural wear and
tear, incorrect manipulation, damage caused by external influences and interference
with the product or its modification.
If you have questions or uncertainties, please visit the ecofort Support Center at
support.ecofort.ch. Here you will find the latest solutions and help for your product.
ecofort AG
Birkenweg 11
CH-2560 Nidau
+41 (0) 32 322 31 11
support@ecofort.ch
https://ecofort.ch
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