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U N I T E D K I N G D O M
L I M I T E D H O M E U S E W A R R A N T Y
WHAT I S COV ER E D?
Software, even if sold with or
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embedded in the Peloton Bike, or
If a defect arises in the Peloton Bike
Internet connectivity. Peloton does
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or a warranted component within the
not warrant that the operation of the
applicable Limited Warranty period,
Peloton Bike will be uninterrupted
the purchaser's sole and exclusive
or error-free.
remedy is for Peloton to, at Peloton's
Damage or equipment failure due
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discretion to the extent permitted
to normal wear and tear, improper
by law, either replace or repair the
or negligent assembly, maintenance,
defective or malfunctioning Peloton
installation, relocation, or repair
Bike or component with the same or
(other than that caused by a Peloton
a comparable model.
authorised service technician), use of
Any replacement or repaired
the Peloton Bike with parts or
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component shall be warranted for
accessories from third parties, or
the remainder of the original Limited
with parts or accessories not
Warranty period or 30 days,
originally intended for or compatible
whichever is longer, or for any
with the Peloton Bike, or any use
additional period that is required
contrary to the instructions in the
by applicable law.
Peloton Bike User Manual.
Damage or equipment failure due to
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WHAT I S N OT COVE R ED?
accident, abuse, improper or
abnormal use, neglect, corrosion,
Any other Peloton products or
discoloration of paint or plastic
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services, non-Peloton products or
(or any other change in cosmetic
labour, units that are, or that Peloton
appearance that does not affect
reasonably believes to be, stolen,
performance), theft, vandalism, fire,
counterfeit, or purchased from an
flood, wind, lightning, freezing or
unauthorized distributor or reseller,
other natural disasters or acts of God
units purchased or used outside any
of any kind, electrical wiring, power
area which Peloton delivers to in
reduction, power fluctuation or power
the UK to, and units missing
failure from whatever cause, unusual
serial numbers.
atmospheric conditions, collision,
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C O N T I N U E D
introduction of foreign objects, or
modifications that are unauthorised
or not recommended by Peloton.
Incidental or consequential damages.
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Peloton is not responsible or liable
for indirect, special, incidental or
consequential damages, economic
loss, loss of property or profits,
loss of enjoyment or use, or other
consequential damages of any nature
whatsoever in connection with the
purchase, use, repair or maintenance
of equipment or parts. Peloton
does not provide monetary or other
compensation for any such repairs
or replacement parts costs, including
but not limited to gym membership
fees, work time lost, cost of
substitute equipment, diagnostic
visits, maintenance visits
or transportation.
Equipment used for commercial
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purposes or for any use other than a
single-family or household.
A D D I T I ON A L I N F O R M AT I ON
Any attempt to move or repair fitness
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equipment creates a risk of injury
and property damage. Peloton is not
responsible or liable for any damage
or injury incurred during, or as a result
of, any move, repair or attempted
SUCH WARRANTY IS LIMITED TO THE
repair of equipment by anyone other
DURATION OF THE WARRANTY PERIODS
than a Peloton authorized service
SET FORTH ABOVE. THIS EXCLUSION
technician. All moves or repairs
APPLIES EVEN IF THIS WARRANTY
attempted by you or your agents
FAILS OF ITS ESSENTIAL PURPOSES
are undertaken AT YOUR OWN RISK
AND REGARDLESS OF WHETHER
and Peloton will have no liability for
DAMAGES ARE SOUGHT FOR BREACH
any injury to persons or property
OF WARRANTY, BREACH OF CONTRACT,
arising from such attempted moves
NEGLIGENCE, OR STRICT LIABILITY IN
or repairs. In addition, labour may
TORT OR UNDER ANY OTHER LEGAL
no longer be covered if you move
THEORY. SOME JURISDICTIONS DO NOT
outside of Peloton's service area.
ALLOW THE EXCLUSION OR LIMITATION
Replacement units, parts and
OF INCIDENTAL OR CONSEQUENTIAL
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electronic components
DAMAGES, SO THE ABOVE LIMITATION
reconditioned by Peloton or its
MAY NOT APPLY TO YOU. THIS LIMITED
vendors may sometimes be
WARRANTY GIVES YOU SPECIFIC LEGAL
supplied as warranty replacement
RIGHTS, AND YOU MAY ALSO HAVE
and constitute fulfilment of
OTHER LEGAL RIGHTS, WHICH VARY
warranty terms.
FROM STATE TO STATE.
THIS LIMITED WARRANTY IS THE
ADDI T ION AL COVERAG E
EXCLUSIVE WARRANTY GIVEN BY
PELOTON AND SUPERSEDES ANY
For information on available service
PRIOR, CONTRARY OR ADDITIONAL
plans, visit support.onepeloton.co.uk.
REPRESENTATIONS. ALL OTHER
WARRANTIES, EXPRESS OR IMPLIED,
HOW DO I OB TAI N
INCLUDING ANY STATUTORY
WARRAN T Y S ERVI CE?
WARRANTY OR CONDITION OF
MERCHANTABILITY OR FITNESS
Contact member support if you believe
FOR A PARTICULAR PURPOSE, ARE
you need service.
DISCLAIMED EXCEPT TO THE EXTENT
PROHIBITED BY LAW. IN SUCH EVENT,
+44 808 169 6469
support.onepeloton.co.uk
Peloton Interactive UK Limited
110 Long Acre
Covent Garden
London WC2E 9LH
United Kingdom
Attn: Limited Warranty Claims
To be eligible for service under this
Limited Warranty you must provide
Peloton with the serial number of your
Peloton Bike and the dated receipt, or
other proof of purchase indicating the
date purchased, upon discovering any
nonconformity or defect.
Claims must be made within the
specified warranty period.
Any disputes between you and
Peloton related to this Limited
Warranty or the Peloton Bike will be
governed by the then-current dispute
resolution procedures in Peloton's
Terms of Service, available at
onepeloton.co.uk/terms-of-service.
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