Guarantee And Warranty; Warranty Exclusions - Heatscope SmartBox Original Montage- Und Gebrauchsanleitung

A M B I E N T H E A T I N G S O L U T I O N S

GUARANTEE AND wARRANTy

All HEATSCOPE ® devices are guaranteed for 24 months. The warranty period begins with the date on
which the new unit was purchased. Expendable parts or defects that affect the usability of the unit only
slightly are not covered by the guarantee. When making a guarantee claim, you must provide the original
invoice showing the date of purchase and the unit model.
PRoCESSING oF GUARANTEE CLAIMS
EN
Please contact your dealer/distributor before returning the defective unit along with valid proof of
purchase and a detailed description of the fault. Please note: Don't send in any devices to the
manufacturer without any former contact with your distributor or dealer. He will inform you about all
following steps. The manufacturer will only accept the unit, if it is returned with adequate transport
packaging which protects it securely during transport.
The manufacturer will, at his own discretion, fulfil his warranty obligations by either repairing or
exchanging the faulty unit or individual parts of the faulty unit. If a unit is replaced, the shape and colour
of the new unit may vary slightly from the original one. The guarantee period shall not be extended if the
unit was replaced or repaired by the manufacturer.

wARRANTy EXCLUSIoNS

Damage or defects caused by improper handling or operation as well as defects caused by using
nonoriginal parts or the use of accessories not recommended by the manufacturer are not covered by
the warranty.
The warranty does not cover damages caused by external influences such as fire, lightning or any
transport damages. Liability for consequential damages to persons or property is excluded.
If the serial number of the unit has been changed, removed or defaced, the warranty will be invalid.
All warranty claims shall be forfeited if the unit is opened, altered, modified, rebuilt or repaired by a
person not authorized by the manufacturer.
The declaration of conformity (CE, WEEE, RoHS) is available upon request from the manufacturer.
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