Troubleshooting - Philips HD7818 Bedienungsanleitung

Descaling
When to descale
Descale the SENSEO coffee machine frequently. Preferably descale 4 to 6 times
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a year, but at least once every 3 months. There is no difference between
soft-water and hard-water areas in this respect. Descaling takes about
1 hour. Do not interrupt the descaling process.
Why to descale
Scale builds up inside the machine during use. It is essential to descale the
SENSEO coffee machine at least every 3 months. Your reasons to descale:
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- It prolongs the life of your SENSEO
- It ensures maximum cup volume
- It ensures maximum coffee temperature
- The machine produces less sound during brewing
- It prevents malfunctioning
If the descaling procedure is not performed correctly, scale residue remains
behind in the machine. This causes scale to build up more quickly and may
cause permanent and irreparable damage to the machine.
Use the correct descaler
Only citric acid-based descalers are suitable for descaling the SENSEO
machine. This type of descaler descales the machine without damaging it.
For the correct amount, see under 'Descaling procedure' below.
Each descaling mixture can be used only once. Use a new descaling mixture
each time. We advise you to use the special SENSEO
(HD7012/HD7011/HD7006). Read the instruction leaflet in the package.
For more information on why it is important to descale, how to descale or
which descaler to use, visit our website at www.philips.com/descale-senseo.
Never use a descaler based on mineral acids such as sulphuric acid,
hydrochloric acid, sulphamic acid and acetic acid (e.g. vinegar).
These descalers may damage your SENSEO
Descaling procedure
The descaling procedure consists of 2 descaling cycles, each with 1 litre of
descaling mixture, and 2 flushing cycles. Do not interrupt the descaling cycles
and do not switch off the machine before or between the flushing cycles.
Note: The procedure described below only applies to the special SENSEO
Descaler.
Press the on/off button I to switch on the machine.
1
Place the 1-cup pod holder ° with a used coffee pod in it in the
2
coffee machine. Close the lid and make sure it is properly locked.
Mix 50 grams of descaler powder with 1 litre of water in a measuring
3
jug. Stir until the powder is completely dissolved.
Note: You have to use 2 litres of descaling mixture: one litre for each descaling
cycle.
Fill the water reservoir up to the MAX indication with the descaler
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mixture (Fig. 22).
Note: Not all SENSEO machine types have a water reservoir with a capacity
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of 1 litre. If you have a SENSEO
repeat steps 4 to 7 with the remainder of the mixture without filling the water
reservoir up to the MAX indication.
Put the water reservoir back into the coffee machine. The machine is
5
ready for use when the indicator light lights up continuously.
Put a bowl with a capacity of at least 1500ml under the spout to
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collect the descaling mixture (Fig. 8).
Press the 2-cup button qq and let the machine operate. Repeat this
7
until the water reservoir is empty. (Fig. 21)
Note: Make sure that you use up the 1 litre descaling mixture completely during
the descaling cycle.
Never interrupt the descaling cycle.
Exchange the 1-cup pod holder ° for the 2-cup pod holder °°.
8
Place a used pod in the 2-cup pod holder °° and close the lid.
Repeat steps 3 to 7.
9
Never descale the SENSEO coffee machine with the lid open. Make sure
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the lid is properly locked.
Remove the used pod and clean both pod holders after descaling with
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hot water and a washing-up brush to prevent the sieve in the centre
from getting clogged.
coffee machine
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Descaler
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coffee machine.
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machine with a smaller water reservoir,
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Rinse the water reservoir with clean cold water. Fill the water
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reservoir up to the MAX indication with clean cold water and repeat
steps 5 to 7 (Fig. 3).
Note: Do not refill the water reservoir with used hot water or the used descaling
mixture.
Rinse the water reservoir once again with clean cold water. Fill the
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water reservoir with clean cold water up to the MAX indication and
repeat steps 5 to 7 once more (Fig. 3).
Note: Always rinse the machine by letting it empty two full water reservoirs.
Frost-free storage
If the coffee machine has already been used and therefore has been flushed
with water, it may only be used and stored in a frost-free place to prevent it
from becoming damaged.
Ordering accessories
To buy accessories or spare parts, visit www.shop.philips.com/service
or go to your Philips dealer. You can also contact the Philips Consumer Care
Centre in your country (see the worldwide guarantee leaflet for contact
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details).
Recycling
- This symbol on a product means that the product is covered by
European Directive 2012/19/EU. Inform yourself about the local
separate collection system for electrical and electronic products. Follow
local rules and never dispose of the product with normal household
waste. Correct disposal of old products helps prevent negative
consequences for the environment and human health (Fig. 23).
Guarantee and support
If you need information or support, please visit www.philips.com/support
or read the separate worldwide guarantee leaflet.
The purchase of the Philips SENSEO
any of the rights of D.E. Master Blenders 1753 or Philips under any of
their patents nor does it confer upon the purchaser a licence under these
patents.
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Always return the machine to a service centre authorised by Philips for
examination or repair. Do not attempt to repair the machine yourself,
otherwise your guarantee becomes invalid.

Troubleshooting

This chapter summarises the most common problems you could encounter
with the machine. If you are unable to solve the problem with the
information below, visit www.philips.com/support for a list of frequently
asked questions or contact the Consumer Care Centre in your country.
Problem
My coffee
cup overflows
with cold
coffee.
The indicator
light flashes
slowly.
The indicator
light flashes
quickly.
The coffee
is not hot
enough.
The coffee
temperature
in the cup
decreases
quickly.
coffee machine does not exhaust
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Cause Solution
You did not flush Flush the machine before first use.
the machine When the machine has emptied a
before first use. complete water reservoir, you can
start to make a new coffee.
The machine is If this takes longer than two minutes,
heating up. contact the Philips Consumer Care
Centre in your country.
There is not Fill the water reservoir and make
enough water in sure you place the water reservoir
the water reservoir. properly into the machine.
The float in the Empty the water reservoir and shake
water reservoir it a few times to release the float.
may be stuck. Clean the water reservoir with hot
water and some washing-up liquid or
in the dishwasher.
If these solutions do not solve the
problem, contact the Philips consumer
Care Centre in your country.
You have used Perform the descaling procedure as
the machine for described in chapter 'Descaling'.
a longer period
without descaling.
Do not use cups Use thin-walled cups. Thin-walled
that are too large. cups absorb less heat from the
coffee than thick-walled cups.