Troubleshooting - Philips Senseo HD6554/90 Bedienungsanleitung

Troubleshooting

This chapter summarizes the most common problems you could encounter
with the appliance. If you are unable to solve the problem with the
information below, visit www.philips.com/support for a list of frequently
asked questions or contact the Consumer Care Center in your country.
Problem
My coffee cup
overflows with
cold coffee
The indicator light
flashes slowly.
The indicator light
flashes quickly.
The coffee is not
hot enough.
The coffee
temperature in the
cup decreases
quickly.
Intensity select:
after pressing the
coffee button
twice, I do not get
a stronger coffee.
I cannot open the
lid.
The coffee
machine produces
less coffee than
before.
I cannot close the
lid properly.
The coffee is not
strong enough.
The coffee is too
strong.
Water leaks from
the coffee
machine.
Deutsch
Einführung
Herzlichen Glückwunsch zu Ihrem Kauf und willkommen bei Philips! Um die
Unterstützung von Philips optimal nutzen zu können, sollten Sie Ihr Produkt
unter www.philips.com/welcome registrieren. Mit SENSEO® können Sie
sich jederzeit eine perfekte Tasse Kaffee mit feiner Crema zubereiten. Jede
Tasse wird frisch gebrüht, sodass Ihr Kaffee stets ein ausgewogenes und
volles Aroma entfalten kann. Das SENSEO®-System verbindet ein von
Philips speziell entwickeltes Brühverfahren mit portionsgerechten
Kaffeepads von SENSEO, die mit fein gemahlenem Kaffee gefüllt und in
verschiedenen Röststufen und Geschmacksrichtungen erhältlich sind.
Dieses perfekte Zusammenspiel garantiert Ihnen einen optimalen
Kaffeegenuss.
Dieses neue SENSEO-Gerät (HD6554, HD6555, HD6556) bietet Ihnen noch
mehr Auswahl, da es über zusätzliche Einstellungen für Kaffeerezepte
verfügt. Neben dem langen, weichen SENSEO-Kaffee können Sie auch
wählen, einen starken, kleineren SENSEO-Kaffee zuzubereiten, indem Sie
die Taste einfach zweimal drücken. Kaffee in praktischen SENSEO®
Kaffeepads und das einzigartige SENSEO® Brühsystem von Philips sind
perfekt aufeinander abgestimmt, sodass sich das volle Aroma des Kaffees
Possible cause
You did not flush the
machine before first
use.
The machine is
heating up.
There is not enough
water in the water
reservoir
The float in the water
reservoir may be
stuck.
You have used the
machine for a longer
period without
descaling.
Do not use cups that
are too large.
You have pressed the
coffee button twice
too fast or you have
waited longer than 3
seconds after pressing
te button for the first
time.
A temporary vacuum
has developed under
the lid.
Perhaps the sieve in
the centre of the pod
holder is clogged.
Perhaps you have
pressed twice on the 1
or 2-cup button.
Perhaps a used coffee
pod is sticking to the
water distribution disc.
You may not have
used the right number
of pods or may have
pressed the wrong
button.
The pod(s) may not
have been placed in
the pod holder
properly.
You may have used
the same pod twice.
Perhaps you need a
different flavour.
Perhaps you have not
discovered the new
strength select feature
to brew a stronger
smaller coffee.
Perhaps you need a
different flavour.
You have not closed
the lid properly.
You overfilled the
water reservoir.
The sieve in the
centre of the pod
holder may be
clogged.
The sealing ring may
be stuck under the
edge of the
distribution disc.
Water drops on the
worktop may be the
result of placing the
water reservoir or
removing and
removing used pod(s).
The machine has
been stored in a room
that was not frost-
free.
Solution
Flush the machine before first
use.When the machine has
emptied a complete water
reservoir, you can start to
make a new coffee.
If this takes longer than two
minutes, contact the Philips
Consumer Care Centre in your
country
Fill the water reservoir and
make sure you place the
water reservoir properly into
the machine.
Empty the water reservoir and
shake it a few times to release
the float. Clean the water
reservoir with hot water and
some washing-up liquid or in
the dishwasher.
Perform the descaling
procedure as described in
chapter 'Descaling'.
Use thin-walled cups. Thin-
walled cups absorb less heat
from the coffee than thick-
walled cups.
You can preheat the coffee
machine and cup by brewing
a cup of hot water first
without placing a coffee pod
in the pod holder.
Pressing the coffee button
twice to get a stronger coffee,
is possible within a time frame
of 3 seconds. The LED light
on the machine will shine less
bright if the programming was
successful.
Switch off the coffee
machine. Pull up the lever
and wait 24 hours before you
open the lid. You may need
to use some force. Always
make sure the pod holders
are clean and the sieve is not
clogged to prevent vacuum.
If the sieve is clogged, use a
washingup brush to unclog
the sieve. If you cannot
unclog it properly with the
washing-up brush, put the
pod holder in the machine
and descale the machine.
Descale the machine (see
chapter 'Descaling').
This new SENSEO appliance
offers you more choice as it
has extra coffee recipe
settings. Next to the long,
smooth SENSEO coffee you
can choose as well to make a
strong, smaller SENSEO
coffee by simply pressing the
button twice.
If this is the case, remove the
used pod.
Use 1 pod in combination with
the 1-cup pod holder and the
1-cup button. Use 2 pods in
combination with the 2-cup
pod holder and the 2-cup
button.
Place the coffee pod(s)
properly in the centre of the
pod holder, to prevent water
from escaping along the edge
of the pod(s). When you use
two coffee pods on top of
each other, make sure that
the convex sides of both pods
point downwards and press
the pods lightly into the pod
holder. Make sure that the
coffee in the pod is
distributed evenly.
Place a new pod in the pod
holder to brew a fresh cup of
coffee.
If you prefer a more robust
flavour, SENSEO® coffee
pods with a stronger blend
are available.
This new SENSEO appliance
offers you more choice as it
has extra coffee recipe
settings. Next to the long,
smooth SENSEO coffee you
can choose as well to make a
strong, smaller SENSEO
coffee by simply pressing the
button twice.
If you prefer a milder flavour,
SENSEO® coffee pods with a
milder blend are available.
Close the lid properly and
lock the lever.
Do not fill the water reservoir
beyond MAX level.
Check the pod holder. If the
sieve is clogged, use a
washing-up brush to unclog
the sieve. If you cannot clean
it properly with the
washingup brush, put the pod
holder in the machine and
descale the machine (see
chapter 'Descaling').
Check if the sealing ring is
stuck under the edge of the
distribution disc. If it is, pull it
out from under the
distribution disc carefully.
Check if the water drops on
the worktop are not the result
of placing or removing the
water reservoir or removing
used coffee pods. Make sure
that you do not remove the
water reservoir when the
coffee machine is heating up.
This may cause water that
normally ends up in the water
reservoir to leak out of the
machine.
In all other cases, contact the
Philips Consumer Care Centre
in your country.
Contact the Philips Consumer
Care. Centre in your country.