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User guide
2
UK
IMPORTANT!
KEEP FOR FUTURE REFERENCE. READ CAREFULLY!
Congratulations on your new Stokke® Keep™!
Stokke® Keep™ is a flexible storage system that grows with your child.
Stokke® Keep™ basic kit consists of these modules:
Base x 2
Wall x 2
Shelf x 2 (6 pcs)
Door x 1 (2 pcs + 1 rod + 2 pegs)
Baskets x 1 (2+2+2 pcs)
Stokke® Keep™ is a flexible storage system that can be assembled in many ways. Have a look
at our suggestions before starting the assembly. Make your choice based on the age of the
child, the storage needs and the size of the room. As the child grows and storage needs
change the modules can be rearranged to suit new demands. Individual modules are also
available separately.
other parts to fit exactly.
IMPORTANT!
Be aware of child safety when fastening the shelves.
Our shelves use a combination of grooves, plugs and
Read through the instructions and follow them carefully
recesses to stop shelves either tipping up or sliding out
to ensure your child's safety. Keep the instructions for
if the child holds on to them (see p. 41).
further use. Store the hex key in a safe place!
Check that fittings and screws are properly tight. Loose
screws and fittings are a hazard since the unit may fall
Start by assembling the base and wall panel for the
over, perhaps trapping the child.
alternative you have selected.
Since Stokke® Keep™ is manufactured of wood do not
Locate the base on a flat and true surface.
place the unit near an open fire or other source of inten-
Using a spirit level adjust the base with the foot screws
se heat such as gas heater, electric radiation heater, or
provided (see p. 34). The top panel must be level for the
such-like.
RIGHT OF COMPLAINT AND EXTENDED WARRANTY
Applicable worldwide in respect of the storage units
The STOKKE® "Extended Warranty" is conditional upon
STOKKE® KEEP™ hereinafter referred to as the product.
the following:
•
Normal use.
•
RIGHT OF COMPLAINT
The product only having been used for the purpose for
The customer has a right of complaint pursuant to the con-
which the product is intended.
•
sumer protection legislation applicable at any given time,
The product having undergone ordinary maintenance, as
which legislation may vary from country to country.
described in the maintenance/instruction manual.
•
Upon the "Extended Warranty" being invoked, the war-
Generally speaking, STOKKE AS does not grant any additional
ranty certificate shall be presented, together with the
rights over and above those laid down by the legislation
original date-stamped purchase receipt. This also applies
applicable at any given time, although reference is made to
to any secondary or subsequent owner.
•
the "Extended Warranty" described below. The rights of the
The product appearing in its original state, hereunder that
customer under the consumer protection legislation applica-
the only parts used have been supplied by STOKKE® and
ble at any given time are additional to those under the
are intended for use on, or together with, the product.
"Extended Warranty", and are not affected thereby.
Any deviations herefrom require the prior written consent
of STOKKE®.
•
STOKKE® "EXTENDED WARRANTY"
The serial number of the product not having been
However, STOKKE AS, Håhjem, N-6260 Skodje, Norway,
destroyed or removed.
grants an "Extended Warranty" to customers who register
their product in our Warranty Database. This may be done
The STOKKE® "Extended Warranty" does not cover:
via our webpage www.stokke.com/guarantee. Alternatively,
Issues caused by normal developments in the parts mak-
one may fill in and submit the warranty form, which is
ing up the product (e.g. colouration changes, as well as
inserted into the instruction manual accompanying the
wear and tear).
product. Upon registration, a warranty certificate will be
Issues caused by minor variations in materials (e.g. colour
issued and sent to the customer electronically (e-mail) or by
differences between parts).
ordinary mail.
Issues caused by extreme influence from external factors
like sun/light, temperature, humidity, environmental pol-
Registration in the Warranty Database entitles the own-
lution, etc.
er to an "Extended Warranty" as follows:
Damage caused by accidents/mishaps – for example any
7-year warranty against any manufacturing defect
other objects having bumped into the product or any
in the product.
person having overturned the product by colliding with it.
The same applies if the product has been overloaded, for
The "Extended Warranty" also applies if the product has
example in terms of the weight placed on it.
been received as a gift or purchased second-hand.
Damage inflicted on the product by external influence, for
Consequently, the "Extended Warranty" may be invoked by
example when the product is being shipped as luggage.
whoever is the owner of the product any given time, within
Consequential damage, for example damage inflicted on
the warranty period, and subject to the warranty certificate
any persons and/or any other objects.
being presented by the owner.
If the product has been fitted with any accessories that
have not been supplied by STOKKE®, the "Extended
Warranty" shall lapse.
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Cleaning and care
GENERAL DUSTING: Wipe with a dry cloth. If you use a damp cloth, wipe dry immediately with
a dry cloth. We do not recommend soap or detergent.
SOILED SURFACES: Use a tightly squeezed cloth and a mild solution of liquid soap or deter-
gent. Wipe dry immediately with a dry cloth. Strong detergents can damage the varnish and
should be avoided if possible. Never use floor soap (green soap) or chemicals. Do not use
microfibres on wood since they scratch the surface.
Various care products are available for varnished surfaces, suitable for different types of
wood. Be careful to follow the instructions on the bottle. Cleaners for dark woods may spoil
the appearance of lighter woods. Avoid silicon cleaners as they can penetrate through the
varnish.
Shoe marks are best removed using cleaning petrol. CAUTION: Fire risk! Ensure good ventila-
tion!
Do not use your Stokke® Keep™ if it contains broken
parts or parts are missing.
Do not place your Stokke® Keep™ unit close to a window
ledge or banister or similar, where a child can climb up
using the unit and perhaps fall out.
Fittings are provided for a range of assembly options.
For that reason please look after pieces not currently in
use, you may need them when you remodel your unit
as your child gets older.
The "Extended Warranty" shall not apply to any accessories
that have been purchased or supplied together with the
product, or at a subsequent date.
STOKKE® will under the "Extended Warranty":
Replace or – if STOKKE® thus prefers – repair the defective
part, or the product in its entirety (if necessary), provided
that the product is delivered to a reseller.
Cover normal transport costs for any replacement part/
product from STOKKE® to the reseller from whom the prod-
uct was purchased. – No travel costs on the part of the
purchaser are covered under the terms of the warranty.
Reserve the right to replace, at the time of the warranty
being invoked, defect parts by parts that are of approxi-
mately the same design.
Reserve the right to supply a replacement product in cases
where the relevant product is no longer being manufac-
tured at the time of the warranty being invoked. Such
product shall be of corresponding quality and value.
How to invoke the "Extended Warranty":
Generally speaking, all requests relating to the "Extended
Warranty" shall be made to the reseller from whom the
product was purchased. Such request shall be made as soon
as possible after any defect has been discovered, and shall
be accompanied by the warranty certificate as well as the
original purchase receipt.
Documentation/evidence confirming the manufacturing
defect shall be presented, normally by way of the product
being brought along to the reseller, or otherwise being
presented to the reseller or a STOKKE® sales representative
for inspection.
The defect will be remedied in accordance with the above
provisions if the reseller or a STOKKE® sales representative
determines that the damage is caused by a manufacturing
defect.
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!– ﺍﺣﺘﻔﻆ ﺑﺎﻟﻨﺸﺮﺓ ﻟﻠﺮﺟﻮﻉ ﺇﻟﻴﻬﺎ ﻓﻲ ﺍﻟﻤﺴﺘﻘﺒﻞ. ﺇﻗﺮﺃﻫﺎ ﺑﻌﻨﺎﻳﺔ
ﺍﻟﺘﻨﻈﻴﻒ ﻭﺍﻟﻌﻨﺎﻳﺔ
ﺍﻟﺘﻨﻈﻴﻒ ﺍﻟﻌﺎﻡ: ﺇﻣﺴﺢ ﺑﻘﻄﻌﺔ ﻗﻤﺎﺵ ﺟﺎﻓﺔ. ﻭﻓﻲ ﺣﺎﻟﺔ ﺍﺳﺘﻌﻤﺎﻝ ﻗﻄﻌﺔ ﻗﻤﺎﺵ ﻣﻨﺪﺍﺓ، ﺟﻔﻒ ﻓﻮﺭ ﺍ ً ﺑﺎﺳﺘﻌﻤﺎﻝ
.ﻗﻄﻌﺔ ﻗﻤﺎﺵ ﺟﺎﻓﺔ. ﻻ ﻧﻮﺻﻲ ﺑﺎﺳﺘﻌﻤﺎﻝ ﺍﻟﺼﺎﺑﻮﻥ ﺃﻭ ﺍﻟﻤﻨﻈﻔﺎﺕ
ﺍﻟﺴﻄﻮﺡ ﺍﻟﻤﺘﺴﺨﺔ: ﺍﺳﺘﻌﻤﻞ ﻗﻄﻌﺔ ﻗﻤﺎﺵ ﺑﻌﺪ ﺍﻋﺘﺼﺎﺭﻫﺎ ﺟﻴﺪ ﺍ ً ﻭﻣﺤﻠﻮﻝ ﻣﺨﻔﻒ ﻣﻦ ﺻﺎﺑﻮﻥ ﺳﺎﺋﻞ ﺃﻭ
ﻣﻨﻈﻒ. ﺇﻣﺴﺢ ﺍﻟﺴﻄﻮﺡ ﻟﺘﺠﻔﻴﻔﻬﺎ ﻓﻮﺭ ﺍ ً ﺑﺎﺳﺘﻌﻤﺎﻝ ﻗﻄﻌﺔ ﻗﻤﺎﺵ ﺟﺎﻓﺔ. ﻓﺎﻟﻤﻨﻈﻔﺎﺕ ﺍﻟﻘﻮﻳﺔ ﻳﻤﻜﻦ ﺃﻥ
ﺗﺘﻠﻒ ﻃﻼﺀ ﺍﻟﻮﺭﻧﻴﺶ ﻭﻳﺠﺐ ﺗﺠﻨﺒﻬﺎ ﺇﻥ ﺃﻣﻜﻦ. ﻻ ﺗﺴﺘﻌﻤﻞ ﺻﺎﺑﻮﻥ ﺍﻷﺭﺿﻴﺎﺕ )ﺍﻟﺼﺎﺑﻮﻥ ﺍﻷﺧﻀﺮ( ﺃﻭ
.ﺍﻟﻜﻴﻤﺎﻭﻳﺎﺕ. ﻻ ﺗﺴﺘﻌﻤﻞ ﺍﻷﻟﻴﺎﻑ ﺍﻟﺪﻗﻴﻘﺔ ﻋﻠﻰ ﺍﻷﺧﺸﺎﺏ ﺣﻴﺚ ﺃﻧﻬﺎ ﺗﺨﺪﺵ ﺍﻟﺴﻄﺢ
.ﺗﺘﻮﻓﺮ ﻣﻨﺘﺠﺎﺕ ﺍﻟﻌﻨﺎﻳﺔ ﺍﻟﻤﺘﻨﻮﻋﺔ ﻟﻠﺴﻄﻮﺡ ﺍﻟﻤﺪﻫﻮﻧﺔ ﺑﺎﻟﻮﺭﻧﻴﺶ )ﺍﻟﻠﻚ( ﻭﻫﻲ ﻣﻼﺋﻤﺔ ﻷﻧﻮﺍﻉ ﺍﻟﺨﺸﺐ ﺍﻟﻤﺨﺘﻠﻔﺔ
ﺍﺣﺮﺹ ﻋﻠﻰ ﺇﺗﺒﺎﻉ ﺍﻟﺘﻌﻠﻴﻤﺎﺕ ﺍﻟﻤﻮﺟﻮﺩﺓ ﻋﻠﻰ ﺍﻟﺰﺟﺎﺟﺔ. ﻭﻗﺪ ﺗﺘﺴﺒﺐ ﺍﻟﻤﻨﻈﻔﺎﺕ ﻟﻸﺧﺸﺎﺏ ﺩﺍﻛﻨﺔ ﺍﻟﻠﻮﻥ ﻓﻲ
ﺇﺗﻼﻑ ﻣﻈﻬﺮ ﺍﻷﺧﺸﺎﺏ ﺍﻷﺧﻒ ﻟﻮﻧ ﺎ ً . ﺗﺠﻨﺐ ﻣﻨﻈﻔﺎﺕ ﺍﻟﺴﻴﻠﻴﻜﻮﻥ ﺣﻴﺚ ﺃﻧﻬﺎ ﻳﻤﻜﻦ ﺃﻥ ﺗﺘﻐﻠﻐﻞ ﺧﻼﻝ ﻃﺒﻘﺔ
.ﻭﺃﻓﻀﻞ ﻃﺮﻳﻘﺔ ﻹﺯﺍﻟﺔ ﻋﻼﻣﺎﺕ ﺍﻷﺣﺬﻳﺔ ﻫﻲ ﺑﺎﺳﺘﻌﻤﺎﻝ ﺟﺎﺯﻭﻟﻴﻦ ﺍﻟﺘﻨﻈﻴﻒ
!ﺗﻨﺒﻴﻪ: ﺧﻄﺮ ﺍﻟﺤﺮﻳﻖ! ﺗﺄﻛﺪ ﻣﻦ ﺗﻮﻓﻴﺮ ﺍﻟﺘﻬﻮﻳﺔ ﺍﻟﺠﻴﺪﺓ
•
™ ﺇﺫﺍ ﻛﺎﻧﺖ ﺗﺤﺘﻮﻱ ﻋﻠﻰ ﺃﺟﺰﺍﺀ ﺃﻭStokke Keep ﻻ ﺗﺴﺘﻌﻤﻞ
ﺭﺍﻋﻲ ﺳﻼﻣﺔ ﺍﻟﻄﻔﻞ ﺃﺛﻨﺎﺀ ﺗﺜﺒﻴﺖ ﺍﻟﺮﻓﻮﻑ. ﺗ ﹸﺴﺘﺨﺪﻡ ﻓﻲ ﺭﻓﻮﻓﻨﺎ
.ﻗﻄﻊ ﻣﻜﺴﻮﺭﺓ ﺃﻭ ﺇﺫﺍ ﻛﺎﻧﺖ ﻫﻨﺎﻙ ﺃﺟﺰﺍﺀ ﻣﻔﻘﻮﺩﺓ
ﺎﺭﻱ ﻭﺍﻟﺴﺪﺍﺩﺍﺕ ﻭﺍﻟﺘﺠﺎﻭﻳﻒ ﳌﻨﻊ ﺍﻧﺰﻻﻕ ﺍﻟﺮﻓﻮﻑ ﺃﻭﻣﺠﻤﻮﻋﺔ ﻣﻦ ﺍ
•
™ ﺑﺎﻟﻘﺮﺏ ﻣﻦ ﺣﺎﻓﺔ ﻧﺎﻓﺬﺓStokke Keep ﻻ ﺗﻀﻊ ﻭﺣﺪﺓ
.(٤١-٣٩ ﺍﻧﻘﻼﺑﻬﺎ ﻟﻠﺨﺎﺭﺝ ﺇﺫﺍ ﺗﺜﺒﺖ ﺍﻟﻄﻔﻞ ﺑﻬﺎ )ﺃﻧﻈﺮ ﺻﻔﺤﺔ
ﺃﻭ ﻋﻤﻮﺩ ﺩﺭﺍﺑﺰﻳﻦ ﺃﻭ ﻣﺎ ﺷﺎﺑﻪ ﺣﻴﺚ ﻳﻤﻜﻦ ﻟﻠﻄﻔﻞ ﺃﻥ ﻳﺘﺴﻠﻖ
.ﺑﺎﺳﺘﻌﻤﺎﻝ ﺍﻟﻮﺣﺪﺓ ﻭﺭﺑﻤﺎ ﻳﺴﻘﻂ
.ﺗﺄﻛﺪ ﻣﻦ ﺃﻥ ﻗﻄﻊ ﺍﻟﺘﺮﻛﻴﺐ ﻭﺍﻟﻤﺴﺎﻣﻴﺮ ﺍﻟﻤﻠﻮﻟﺒﺔ ﻣﺮﺑﻮﻃﺔ ﺑﺈﺣﻜﺎﻡ
•
ﻓﺎﻟﻤﺴﺎﻣﻴﺮ ﻭﻭﺳﺎﺋﻞ ﺍﻟﺘﺜﺒﻴﺖ ﺍﻟﺴﺎﺋﺒﺔ ﺗﺸﻜﻞ ﺧﻄﺮ ﺍ ً ﺣﻴﺚ ﻗﺪ
ﺗﺰﻭﺩ ﻗﻄﻊ ﺗﺮﻛﻴﺐ ﻟﻤﺠﻤﻮﻋﺔ ﻣﻦ ﺧﻴﺎﺭﺍﺕ ﺍﻟﺘﺠﻤﻴﻊ. ﻭﻟﺬﻟﻚ ﺍﻟﺴﺒﺐ
ﻳﺮﺟﻰ ﺍﻟﻌﻨﺎﻳﺔ ﺑﺎﻟﻘﻄﻊ ﺍﻟﺘﻲ ﻟﻢ ﺗﺴﺘﺨﺪﻣﻬﺎ ﻓﻲ ﺍﻟﻮﻗﺖ ﺍﻟﺤﺎﻟﻲ
.ﺗﺴﻘﻂ ﺍﻟﻮﺣﺪﺓ ﻭﺭﺑﻤﺎ ﺗﺆﺩﻱ ﺇﻟﻰ ﺗﻌﺜﺮ ﺍﻟﻄﻔﻞ ﻭﺳﻘﻮﻃﻪ
.ﻓﻘﺪ ﺗﺤﺘﺎﺝ ﺇﻟﻴﻬﺎ ﻋﻨﺪﻣﺎ ﺗﻌﻴﺪ ﺗﺸﻜﻴﻞ ﻭﺣﺪﺗﻚ ﻣﻊ ﻧﻤﻮ ﺍﻟﻄﻔﻞ
™ ﻣﺼﻨﻮﻉ ﻣﻦ ﺍﻟﺨﺸﺐ ﻓﻼStokke Keep ﺣﻴﺚ ﺃﻥ ﻧﻈﺎﻡ
ﺗﻀﻊ ﺍﻟﻮﺣﺪﺓ ﺑﺎﻟﻘﺮﺏ ﻣﻦ ﺩﻓﺎﻳﺔ ﺣﺮﻳﻖ ﻣﻜﺸﻮﻓﺔ ﺃﻭ ﻣﺼﺪﺭ ﺁﺧﺮ
،ﻟﻠﺤﺮﺍﺭﺓ ﺍﻟﺸﺪﻳﺪﺓ ﻣﺜﻞ ﺩﻓﺎﻳﺔ ﺍﻟﻐﺎﺯ، ﺃﻭ ﺍﻟﺪﻓﺎﻳﺔ ﺍﻟﻜﻬﺮﺑﺎﺋﻴﺔ ﺍﻟﻤﺸﻌﺔ
ﻋﻠﻰSTOKKE® ﺳﻮﻑ ﻳﺸﺘﻤﻞ »ﺍﻟﻀﻤﺎﻥ ﺍﻟﻤﻤﺘﺪ« ﻣﻦ ﺷﺮﻛﺔ
: ﻣﺸﺮﻭﻁ ﺑﻤﺎ ﻳﻠﻲSTOKKE® »ﺍﻟﻀﻤﺎﻥ ﺍﻟﻤﻤﺘﺪ« ﻣﻦ ﻗﺒﻞ ﺷﺮﻛﺔ
:ﻣﺎ ﻳﻠﻲ
•
ﻫﺬﺍ- ﺍﻟﺠﺰﺀSTOKKE® ﺍﺳﺘﺒﺪﺍﻝ ﺃﻭ ﺇﺻﻼﺡ- ﺇﺫﺍ ﻓﻀﻠﺖ ﺷﺮﻛﺔ
ﺍﻟﺬﻱ ﺑﻪ ﺍﻟﺨﻠﻞ، ﺃﻭ ﺍﻟﻤﻨﺘﺞ ﺑﺄﻛﻤﻠﻪ )ﺇﺫﺍ ﻛﺎﻥ ﻣﻦ ﺍﻟﻀﺮﻭﺭﻱ( ﺷﺮﻳﻄﺔ
ﺧﻀﻮﻉ ﺍﻟﻤﻨﺘﺞ ﻟﻠﺼﻴﺎﻧﺔ ﺍﻟﻤﻨﺼﻮﺹ ﻋﻠﻴﻬﺎ ﻓﻲ ﻛﺘﻴﺐ ﺍﻟﺼﻴﺎﻧﺔ
.ﺗﻮﺻﻴﻞ ﻫﺬﺍ ﺍﻟﻤﻨﺘﺞ ﺇﻟﻰ ﺍﻟﺒﺎﺋﻊ
•
ﺗﻐﻄﻴﺔ ﺗﻜﺎﻟﻴﻒ ﺍﻟﻨﻘﻞ ﺍﻻﻋﺘﻴﺎﺩﻳﺔ ﻷﻱ ﻗﻄﻊ ﺑﺪﻳﻠﺔ / ﻣﻨﺘﺠﺎﺕ ﻣﻦ
«ﻳﺠﺐ ﺗﻘﺪﻳﻢ ﺷﻬﺎﺩﺓ ﺍﻟﻀﻤﺎﻥ ﻋﻨﺪ ﻃﻠﺐ » ﺍﻟﻀﻤﺎﻥ ﺍﻟﻤﻤﺘﺪ
ﻟﻠﺒﺎﺋﻊ ﺍﻟﺬﻱ ﺗﻢ ﺷﺮﺍﺀ ﺍﻟﻤﻨﺘﺞ ﻣﻨﻪ. . - ﻻ ﻳﻮﺟﺪSTOKKE® ﺷﺮﻛﺔ
ﺑﺎﻹﺿﺎﻓﺔ ﺇﻟﻰ ﻭﺻﻞ ﺍﻟﺸﺮﺍﺀ ﺍﻷﺻﻠﻲ ﺍﻟﻤﺆﺭﺥ. ﻳﻄﺒﻖ ﻫﺬﺍ ﻋﻠﻰ
.ﺗﻜﺎﻟﻴﻒ ﻟﻠﻨﻘﻞ ﻋﻠﻰ ﻋﺎﺗﻖ ﺍﻟﻤﺸﺘﺮﻱ ﻃﺒ ﻘ ًﺎ ﻟﺸﺮﻭﻁ ﺍﻟﻀﻤﺎﻥ
•
ﺣﻔﻆ ﺍﻟﺤﻖ ﻓﻲ ﺍﺳﺘﺒﺪﺍﻝ ﺍﻟﻘﻄﻊ ﺍﻟﻤﻌﻄﻮﺑﺔ ﺑﻘﻄﻊ ﻟﻬﺎ ﻧﻔﺲ
ﻇﻬﻮﺭ ﺍﻟﻤﻨﺘﺞ ﻓﻲ ﺣﺎﻟﺘﻪ ﺍﻷﺻﻠﻴﺔ، ﻭﻳﻌﻨﻲ ﺫﻟﻚ ﺍﺳﺘﺨﺪﺍﻡ ﺍﻷﺟﺰﺍﺀ
. .ﺍﻟﺘﺼﻤﻴﻢ ﺗﻘﺮﻳ ﺒ ً ﺎ ﻓﻲ ﻓﺘﺮﺓ ﺍﻟﻤﻄﺎﻟﺒﺔ ﺑﺎﻟﻀﻤﺎﻥ
ﻭﺍﺳﺘﺨﺪﺍﻣﻬﺎ ﻓﻲ ﺍﻟﻐﺮﺽSTOKKE® ﺍﻟﻤﺰﻭﺩﺓ ﻣﻦ ﺷﺮﻛﺔ
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ﺣﻔﻆ ﺍﻟﺤﻖ ﻓﻲ ﺍﻟﺘﺰﻭﻳﺪ ﺑﻘﻄﻊ ﻏﻴﺎﺭ ﺍﻟﻤﻨﺘﺞ ﻓﻲ ﺣﺎﻟﺔ ﺍﻟﺘﻮﻗﻒ ﻋﻦ
ﺍﻟﺬﻱ ﺻﻤﻢ ﺍﻟﻤﻨﺘﺞ ﻣﻦ ﺃﺟﻠﻪ ﻟﻠﻌﻤﻞ ﻓﻲ ﺃﻭ ﻣﻊ ﺍﻟﻬﺎﺗﻒ. . ﺃﻱ
ﺇﻧﺘﺎﺟﻪ ﻓﻲ ﻓﺘﺮﺓ ﺍﻟﻤﻄﺎﻟﺒﺔ ﺑﺎﻟﻀﻤﺎﻥ. . ﻭﻳﻜﻮﻥ ﻟﻠﻤﻨﺘﺞ ﻧﻔﺲ ﺍﻟﺠﻮﺩﺓ
ﺍﺧﺘﻼﻑ ﻋﻤﺎ ﺳﺒﻖ ﻳﺘﻄﻠﺐ ﻣﻮﺍﻓﻘﺔ ﻛﺘﺎﺑﻴﺔ ﻣﺴﺒﻘﺔ ﻣﻦ ﻗﺒﻞ ﺷﺮﻛﺔ
.ﻭﺍﻟﻘﻴﻤﺔ
.ﻳﺠﺐ ﺃﻻ ﻳﻜﻮﻥ ﺍﻟﺮﻗﻢ ﺍﻟﻤﺴﻠﺴﻞ ﻟﻠﻤﻨﺘﺞ ﻗﺪ ﺗﻤﺖ ﺇﺯﺍﻟﺘﻪ ﺃﻭ ﺗﺸﻮﻳﻬﻪ
:«ﻛﻴﻔﻴﺔ ﺍﻟﻤﻄﺎﻟﺒﺔ »ﺑﺎﻟﻀﻤﺎﻥ ﺍﻟﻤﻤﺘﺪ
ﺑﻮﺟﻪ ﻋﺎﻡ، ﻳﺘﻢ ﺍﻟﺘﻘﺪﻡ ﺑﻄﻠﺒﺎﺕ »ﺍﻟﻀﻤﺎﻥ ﺍﻟﻤﻤﺘﺪ« ﻟﻠﺒﺎﺋﻊ ﺍﻟﺬﻱ ﺗﻢ
: ﻻ ﻳﻐﻄﻲ ﻣﺎ ﻳﻠﻲSTOKKE® »ﺍﻟﻀﻤﺎﻥ ﺍﻟﻤﻤﺘﺪ« ﻣﻦ ﺷﺮﻛﺔ
ﺷﺮﺍﺀ ﺍﻟﻤﻨﺘﺞ ﻣﻨﻪ. . ﻭﻳﺘﻢ ﻋﻤﻞ ﻫﺬﺍ ﺍﻟﻄﻠﺐ ﻓﻲ ﺃﺳﺮ ﻉ ﻭﻗﺖ ﻣﻤﻜﻦ ﺑﻌﺪ
ﺍﻛﺘﺸﺎﻑ ﻋﻄﺐ ﻓﻲ ﺍﻟﻤﻨﺘﺞ ﻭﺗﺼﺤﺒﻪ ﺷﻬﺎﺩﺓ ﺍﻟﻀﻤﺎﻥ ﻭﻭﺻﻞ ﺍﻟﺸﺮﺍﺀ
ﺍﻷﻣﻮﺭ ﺍﻟﻨﺎﺗﺠﺔ ﻋﻦ ﺍﻟﺘﻐﻴﺮﺍﺕ ﺍﻟﻄﺒﻴﻌﻴﺔ ﺍﻟﺘﻲ ﻃﺮﺃﺕ ﻋﻠﻰ ﺃﺟﺰﺍﺀ
.ﺍﻷﺻﻠﻲ
ﺍﻟﻤﻨﺘﺞ )ﻋﻠﻰ ﺳﺒﻴﻞ ﺍﻟﻤﺜﺎﻝ: ﺗﻐﻴﺮﺍﺕ ﻓﻲ ﺍﻟﻠﻮﻥ ﺑﺎﻹﺿﺎﻓﺔ ﺇﻟﻰ ﺍﻟﺒﻠﻰ
ﺗﻘﺪﻡ ﺍﻟﻮﺛﺎﺋﻖ ﻭﺍﻷﺩﻟﺔ ﺍﻟﺘﻲ ﺗﺆﻛﺪ ﻋﻴﺐ ﺗﺼﻨﻴﻊ ﺍﻟﻤﻨﺘﺞ ﻋﺎﺩﺓ ﻋﻦ ﻃﺮﻳﻖ
ﺍﻷﻣﻮﺭ ﺍﻟﻨﺎﺗﺠﺔ ﻋﻦ ﺍﻟﺘﻐﻴﺮﺍﺕ ﺍﻟﻄﻔﻴﻔﺔ ﻓﻲ ﺍﻟﻤﻮﺍﺩ )ﻋﻠﻰ ﺳﺒﻴﻞ
ﺇﺣﻀﺎﺭ ﺍﻟﻤﻨﺘﺞ ﺇﻟﻰ ﺍﻟﺒﺎﺋﻊ، ﺃﻭ ﺗﻘﺪﻳﻤﻪ ﺇﻟﻰ ﺍﻟﺒﺎﺋﻊ ﺃﻭ ﻣﻤﺜﻞ ﺳﺘﻮﻙ
.ﻟﻔﺤﺼﻪ
/ﺍﻷﻣﻮﺭ ﺍﻟﻨﺎﺗﺠﺔ ﻋﻦ ﺍﻟﺘﺄﺛﻴﺮ ﺍﻟﻜﺒﻴﺮ ﻟﻌﻮﺍﻣﻞ ﺧﺎﺭﺟﻴﺔ ﻣﺜﻞ ﺍﻟﺸﻤﺲ
.ﺍﻟﻀﻮﺀ، ﺃﻭ ﺍﻟﺤﺮﺍﺭﺓ، ﺃﻭ ﺍﻟﺮﻃﻮﺑﺔ، ﺃﻭ ﺍﻟﺘﻠﻮﺙ ﺍﻟﺒﻴﺌﻲ ﻭﻣﺎ ﺇﻟﻰ ﺫﻟﻚ
ﺳﻮﻑ ﻳﺘﻢ ﺇﺻﻼﺡ ﺍﻟﻌﻄﺐ ﻃﺒ ﻘ ًﺎ ﻟﻠﺸﺮﻭﻁ ﺍﻟﻤﺬﻛﻮﺭﺓ ﺃﻋﻼﻩ ﻓﻲ ﺣﺎﻟﺔ
،ﺍﻟﺘﻠﻒ ﺍﻟﻨﺎﺗﺞ ﻋﻦ ﺍﻟﺤﻮﺍﺩﺙ/ ﺃﻭ ﺍﻟﺘﺸﻮﻳﻪ- ﻋﻠﻰ ﺳﺒﻴﻞ ﺍﻟﻤﺜﺎﻝ
ﺑﻮﺟﻮﺩ ﻋﻄﺐ ﻧﺘﻴﺠﺔ ﻋﻴﺐSTOKKE® ﺇﻗﺮﺍﺭ ﺍﻟﺒﺎﺋﻊ ﺃﻭ ﻣﻤﺜﻞ ﺷﺮﻛﺔ
،ﺍﻻﻧﻘﻼﺏ،ﺍﺭﺗﻄﺎﻡ ﺃﻱ ﺷﻲﺀ ﺁﺧﺮ ﺑﺎﻟﻤﻨﺘﺞ ﺃﻭ ﺍﻻﺭﺗﻄﺎﻡ ﺑﺤﺠﺮ ﺃﻭ ﻋﻼﻣﺔ
.ﺍﻟﺘﺼﻨﻴﻊ
ﺃﻭ ﺑﺎﺏ، ﺃﻭ ﺃﻱ ﻋﺎﺋﻖ ﺁﺧﺮ. ﻗﻠﺐ ﺍﻟﻤﻨﺘﺞ ﻧﺘﻴﺠﺔ ﺍﺻﻄﺪﺍﻡ ﺷﺨﺺ
ﺑﻪ. ﻧﻔﺲ ﺍﻟﺤﺎﻟﺔ ﺗﻄﺒﻖ ﺇﺫﺍ ﺗﻌﺮﺽ ﺍﻟﻤﻨﺘﺞ ﺇﻟﻰ ﺿﻐﻂ ﺷﺪﯾﺪ، ﻋﻠﻰ
ﺳﺒﻴﻞ ﺍﻟﻤﺜﺎﻝ: ﻓﻴﻤﺎ ﻳﺘﻌﻠﻖ ﺑﺎﻟﻮﺯﻥ ﺍﻟﻤﻮﺿﻮﻉ ﻋﻠﻴﻪ، ﺃﻭ ﺍﻟﻘﻴﺎﺩﺓ ﻋﻠﻰ
،ﺍﻟﺘﻠﻒ ﺍﻟﻨﺎﺗﺞ ﻋﻠﻰ ﺍﻟﻤﻨﺘﺞ ﻋﻦ ﺗﺄﺛﻴﺮ ﺧﺎﺭﺟﻲ، ﻋﻠﻰ ﺳﺒﻴﻞ ﺍﻟﻤﺜﺎﻝ
ﺍﻷﺿﺮﺍﺭ ﺍﻟﺘﺒﻌﻴﺔ، ﻋﻠﻰ ﺳﺒﻴﻞ ﺍﻟﻤﺜﺎﻝ، ﺍﻟﺘﻠﻒ ﺍﻟﻮﺍﻗﻊ ﻋﻠﻰ ﺃﻱ
ﻟﻦ ﻳﻄﺒﻖ »ﺍﻟﻀﻤﺎﻥ ﺍﻟﻤﻤﺘﺪ« ﺇﺫﺍ ﺗﻢ ﺇﻟﺤﺎﻕ ﺃﻱ ﺇﺿﺎﻓﺎﺕ ﻟﻠﻤﻨﺘﺞ ﻏﻴﺮ
ﻟﻦ ﻳﻄﺒﻖ »ﺍﻟﻀﻤﺎﻥ ﺍﻟﻤﻤﺘﺪ« ﻋﻠﻰ ﺍﻹﺿﺎﻓﺎﺕ ﺍﻟﺘﻲ ﻳﺘﻢ ﺷﺮﺍﺅﻫﺎ ﻣﻊ
ﺩﻟﻴﻞ ﺍﻟﻤﺴﺘﻌﻤﻞ
!ﻣﻼﺣﻈﺔ ﻫﺎﻣﺔ
! ﺍﻟﺠﺪﻳﺪStokke® Keep™ ﻧﻬﻨﺌﻜﻢ ﻋﻠﻰ ﺷ ﺮ ﺍﺋﻜﻢ ﺟﻬﺎﺯ
. ﻫﻮ ﻧﻈﺎﻡ ﺗﺨﺰﻳﻦ ﻣﺮﻥ ﻳﻨﻤﻮ ﻣﻊ ﻧﻤﻮ ﻃﻔﻠﻚStokke® Keep™
. ﺍﻷﺳﺎﺳﻲ ﻣﻦ ﮬﺬﻩ ﺍﻟﻮﺣﺪﺍﺕStokke® Keep™ ﻳﺘﻜﻮﻥ ﻃﻘﻢ
،(ﺑﺎﺏ × ١ )ﻗﻄﻌﺘﺎﻥ + ١ ﻗﻀﻴﺐ + ٢ ﻭﺗﺪ
. ﻫﻮ ﻧﻈﺎﻡ ﺗﺨﺰﻳﻦ ﻣﺮﻥ ﻳﻤﻜﻦ ﺗﺠﻤﻴﻌﻪ ﺑﻌﺪﺓ ﻃﺮﻕ. ﺇﻃﻠﻊ ﻋﻠﻰ ﺍﻗﺘﺮﺍﺣﺎﺗﻨﺎ ﻗﺒﻞ ﺑﺪﺀ ﺍﻟﺘﺠﻤﻴﻊStokke® Keep™
.ﺍﻟﻮﺭﻧﻴﺶ
ﺣﺪﺩ ﺍﺧﺘﻴﺎﺭﻙ ﺑﻨﺎ ﺀ ً ﻋﻠﻰ ﻋﻤﺮ ﺍﻟﻄﻔﻞ ﻭﺍﺣﺘﻴﺎﺟﺎﺕ ﺍﻟﺘﺨﺰﻳﻦ ﻭﺣﺠﻢ ﺍﻟﻐﺮﻓﺔ. ﻭﻣﻊ ﻧﻤﻮ ﺍﻟﻄﻔﻞ ﺗﺘﻐﻴﺮ ﺍﺣﺘﻴﺎﺟﺎﺕ
ﺍﻟﺘﺨﺰﻳﻦ ﻭﻳﻤﻜﻦ ﺇﻋﺎﺩﺓ ﺗﺮﺗﻴﺐ ﺍﻟﻮﺣﺪﺍﺕ ﻟﺘﻼﺋﻢ ﺍﻻﺣﺘﻴﺎﺟﺎﺕ ﺍﻟﺠﺪﻳﺪﺓ. ﻛﻤﺎ ﺗﺘﻮﻓﺮ ﺃﻳﻀ ﺎ ً ﻭﺣﺪﺍﺕ ﻣﺴﺘﻘﻠﺔ
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.ﺍﻗﺮﺃ ﺍﻹﺭﺷﺎﺩﺍﺕ ﺑﻌﻨﺎﻳﺔ ﻭﺍﺗﺒﻌﻬﺎ ﺑﺤﺮﺹ ﻟﻠﺘﺄﻛﺪ ﻣﻦ ﺳﻼﻣﺔ ﺍﻟﻄﻔﻞ
ﺍﺣﺘﻔﻆ ﺑﺎﻹﺭﺷﺎﺩﺍﺕ ﻻﺳﺘﻌﻤﺎﻟﻬﺎ ﻓﻲ ﺍﻟﻤﺴﺘﻘﺒﻞ. ﻳﺠﺐ ﺗﺨﺰﻳﻦ
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!ﺍﻟﻤﻔﺘﺎﺡ ﺍﻟﻤﺴﺪﺱ ﺍﻟﻤﻘﻄﻊ ﻓﻲ ﻣﻜﺎﻥ ﺁﻣﻦ
.ﺍﺑﺪﺃ ﺑﺘﺠﻤﻴﻊ ﺍﻟﻘﺎﻋﺪﺓ ﻭﺑﻠﻮﺣﺔ ﺍﻟﺠﺪﺍﺭ ﻟﻠﺒﺪﻳﻞ ﺍﻟﺬﻱ ﺍﺧﺘﺮﺗﻪ
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.ﺿﻊ ﺍﻟﻘﺎﻋﺪﺓ ﻋﻠﻰ ﺳﻄﺢ ﻣﺴﺘﻮ ﺳﻠﻴﻢ
ﺑﺎﺳﺘﻌﻤﺎﻝ ﻣﺴﻮﺍﺓ ﻛﺤﻮﻟﻴﺔ ﺍﺿﺒﻂ ﺍﻟﻘﺎﻋﺪﺓ ﲟﺴﺎﻣﻴﺮ ﺍﻟﻘﺪﻡ ﺍﳌﺰﻭﺩﺓ
)ﺃﻧﻈﺮ ﺻﻔﺤﺔ ٤٣(. ﻭﻳﺠﺐ ﺃﻥ ﺗﻜﻮﻥ ﺍﻟﻠﻮﺣﺔ ﺍﻟﻌﻠﻮﻳﺔ ﻣﺴﺘﻮﻳﺔ ﺣﺘﻰ
.ﺃﻭ ﻣﺎ ﺷﺎﺑﻪ
.ﳝﻜﻦ ﺗﺮﻛﻴﺐ ﺍﻷﺟﺰﺍﺀ ﺍﻷﺧﺮﻯ ﺑﻄﺮﻳﻘﺔ ﺳﻠﻴﻤﺔ
ﺍﻟﺤﻖ ﻓﻲ ﺍﻟﺸﻜﻮﻯ ﻭﺍﻟﻀﻤﺎﻥ ﺍﻟﻤﻤﺘﺪ
STOKKE KEEPﻳ ُ ﻄﺒﻖ ﻋﺎﻟﻤﻴ ﺎ ً ﻓﻴﻤﺎ ﻳﺘﻌﻠﻖ ﺑﻤﻨﺘﺞ ﻧﻈﺎﻡ ﺍﻟﺘﺨﺰﻳﻦ
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.ﺍﻻﺳﺘﺨﺪﺍﻡ ﺍﻟﻌﺎﺩﻱ
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.ﺍﺳﺘﺨﺪﺍﻡ ﺍﻟﻤﻨﺘﺞ ﻓﻲ ﺍﻟﻬﺪﻑ ﺍﻟﺬﻱ ﺻﻤﻢ ﻣﻦ ﺃﺟﻠﻪ
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.ﻭﺍﻟﺘﻌﻠﻴﻤﺎﺕ
ﻟﻠﻌﻤﻴﻞ ﺍﻟﺤﻖ ﻓﻲ ﺭﻓﻊ ﺍﻟﺸﻜﺎﻭﻯ ﺑﻤﻮﺟﺐ ﺗﺸﺮﻳﻊ ﺣﻤﺎﻳﺔ ﺍﻟﻤﺴﺘﻬﻠﻚ
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..ﺍﻟﻤﻄﺒﻖ ﻓﻲ ﺃﻱ ﻭﻗﺖ، ﻭﺍﻟﺬﻱ ﻗﺪ ﻳﺨﺘﻠﻒ ﻣﻦ ﺑﻠﺪ ﻵﺧﺮ
.ﺻﺎﺣﺐ ﺍﻟﻤﻨﺘﺞ ﺍﻟﺜﺎﻧﻮﻱ
ﺃﻱ ﺣﻘﻮﻕ ﺇﺿﺎﻓﻴﺔ ﺃﻛﺜﺮSTOKKE AS ﺑﻮﺟﻪ ﻋﺎﻡ، ﻻ ﺗﻤﻨﺢ ﺷﺮﻛﺔ
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ﻣﻦ ﺍﻟﺘﻲ ﻳﻔﺮﺿﻬﺎ ﺍﻟﺘﺸﺮﻳﻊ ﺍﻟﻤﻄﺒﻖ ﻓﻲ ﺃﻱ ﻭﻗﺖ، ﺇﻻ ﺃﻧﻪ ﺗﻤﺖ ﺍﻹﺷﺎﺭﺓ
ﺇﻟﻰ »ﺍﻟﻀﻤﺎﻥ ﺍﻟﻤﻤﺘﺪ« ﺍﻟﻤﻮﺿﺢ ﺃﺩﻧﺎﻩ. . ﺣﻘﻮﻕ ﺍﻟﻤﺴﺘﻬﻠﻚ ﻃﺒ ﻘ ً ًﺎ
ﻟﺘﺸﺮﻳﻊ ﺣﻤﺎﻳﺔ ﺍﻟﻤﺴﺘﻬﻠﻚ ﺍﻟﻤﻄﺒﻖ ﻓﻲ ﺃﻱ ﻭﻗﺖ ﺗﻌﺪ ﺣﻘﻮ ﻗ ًﺎ ﺇﺿﺎﻓﻴﺔ
.ﻟﺘﻠﻚ ﺍﻟﻤﺬﻛﻮﺭﺓ ﻓﻲ »ﺍﻟﻀﻤﺎﻥ ﺍﻟﻤﻤﺘﺪ«، ﻭﻻ ﺗﺘﺄﺛﺮ ﺑﻬﺎ
.STOKKE®
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STOKKE® » ﺍﻟﻀﻤﺎﻥ ﺍﻟﻤﻤﺘﺪ« ﻣﻦ ﻗﺒﻞ ﺷﺮﻛﺔ
STOKKE AS، Hahjem، ﻋﻠﻰ ﺍﻟﺮﻏﻢ ﻣﻦ ﺫﻟﻚ، ﻓﺈﻥ ﺷﺮﻛﺔ
، ﺍﻟﻨﺮﻭﻳﺞ ﺗﻤﻨﺢ »ﺿﻤﺎ ﻧ ًﺎ ﻣﻤﺘ ﺪ ً ﺍ« ﻟﻠﻌﻤﻼﺀ ﺍﻟﺬﻳﻦSkodje ٦٢٦٠-N
ﻗﺎﻣﻮﺍ ﺑﺘﺴﺠﻴﻞ ﻣﻨﺘﺠﻬﻢ ﻓﻲ ﻗﺎﻋﺪﺓ ﺑﻴﺎﻧﺎﺕ ﺍﻟﻀﻤﺎﻥ ﻟﺪﻳﻨﺎ. ﻭﻳﻤﻜﻦ
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.www.stokke.com/guarantee . ﻋﻤﻞ ﺫﻟﻚ ﻋﻦ ﻃﺮﻳﻖ ﻣﻮﻗﻌﻨﺎ
ﺃﻭ ﺑﺪ ﻻ ً ﻣﻦ ﺫﻟﻚ، ﻳﻤﻜﻦ ﻟﻠﺸﺨﺺ ﻣﻞﺀ ﻭﺗﺴﻠﻴﻢ ﻧﻤﻮﺫﺝ ﺍﻟﻀﻤﺎﻥ
.(ﻭﺍﻟﺘﻤﺰﻕ
،ﺍﻟﻤﻠﺤﻖ ﺑﻜﺘﻴﺐ ﺍﻟﺘﻌﻠﻴﻤﺎﺕ ﺍﻟﻤﺼﺎﺣﺐ ﻟﻠﻤﻨﺘﺞ. . ﻭﺑﻌﺪ ﺍﻟﺘﺴﺠﻴﻞ
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ﺳﺘﺼﺪﺭ ﺷﻬﺎﺩﺓ ﺍﻟﻀﻤﺎﻥ ﻭﻳﺘﻢ ﺇﺭﺳﺎﻟﻬﺎ ﻟﻠﻌﻤﻴﻞ ﻋﻦ ﻃﺮﻳﻖ ﺍﻟﺒﺮﻳﺪ
.(ﺍﻟﻤﺜﺎﻝ: ﺍﺧﺘﻼﻑ ﺍﻷﻟﻮﺍﻥ ﺑﻴﻦ ﺍﻷﺟﺰﺍﺀ
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ﻳﻤﻨﺢ ﺍﻟﺘﺴﺠﻴﻞ ﻓﻲ ﻗﻮﺍﻋﺪ ﺑﻴﺎﻧﺎﺕ ﺍﻟﻀﻤﺎﻥ ﻟﻠﻌﻤﻴﻞ ﺍﻟﺤﻖ ﻓﻲ
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:ﺍﻟﺤﺼﻮﻝ ﻋﻠﻰ »ﺿﻤﺎﻥ ﻣﻤﺘﺪ« ﺑﻨﺎ ﺀ ً ﺍ ﻋﻠﻰ ﻣﺎ ﻳﻠﻲ
.ﺿﻤﺎﻥ ﺳﺒﻊ ﺳﻨﻮﺍﺕ ﺿﺪ ﺃﻱ ﻋﻴﻮﺏ ﻓﻲ ﺍﻟﺘﺼﻨﻴﻊ ﻓﻲ ﻫﺬﺍ ﺍﻟﻤﻨﺘﺞ
ﻳﺘﻢ ﺗﻄﺒﻴﻖ » ﺍﻟﻀﻤﺎﻥ ﺍﻟﻤﻤﺘﺪ« ﺇﺫﺍ ﻛﺎﻥ ﺍﻟﻤﻨﺘﺞ ﻗﺪﻡ ﻋﻠﻰ ﺷﻜﻞ ﻫﺪﻳﺔ
ﺃﻭ ﺗﻢ ﺷﺮﺍﺅﻩ ﻓﺮﺯ ﺛﺎﻧﻲ. . ﻭﺑﻨﺎ ﺀ ً ﻋﻠﻰ ﺫﻟﻚ، ﻓﺈﻧﻪ ﻳﻤﻜﻦ ﻃﻠﺐ » ﺍﻟﻀﻤﺎﻥ
..ﺳﻄﺢ ﻋﺎﻟﻲ ﺍﻟﺨﺸﻮﻧﺔ
ﺍﻟﻤﻤﺘﺪ« ﻣﻦ ﺃﻱ ﻣﺎﻟﻚ ﻟﻠﻤﻨﺘﺞ ﺃ ﻳ ً ﺎ ﻛﺎﻥ ﻓﻲ ﺃﻱ ﻭﻗﺖ ﺧﻼﻝ ﻓﺘﺮﺓ
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.ﺍﻟﻀﻤﺎﻥ، ﺷﺮﻳﻄﺔ ﺃﻥ ﻳﻘﺪﻡ ﺍﻟﻤﺎﻟﻚ ﺷﻬﺎﺩﺓ ﺍﻟﻀﻤﺎﻥ
.ﺷﺤﻦ ﺍﻟﻤﻨﺘﺞ ﺿﻤﻦ ﺃﻣﺘﻌﺔ ﺍﻟﺴﻔﺮ
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. .ﺷﺨﺺ ﺃﻭ ﺷﺊ ﺁﺧﺮ
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.STOKKE® ﺗﻠﻚ ﺍﻟﺘﻲ ﺗﻮﻓﺮﻫﺎ ﺷﺮﻛﺔ
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.ﺍﻟﻤﻨﺘﺞ ﺃﻭ ﺍﻟﺘﻲ ﻳﺘﻢ ﺷﺮﺍﺅﻫﺎ ﺑﺘﺎﺭﻳﺦ ﻻﺣﻖ
AE
3
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،٢ × ﻗﺎﻋﺪﺓ
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٢ × ﺟﺪﺍﺭ
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،(ﺭﻑ × ٢ )٦ ﻗﻄﻊ
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(ﺳﻼﻝ × ١ )٢ + ٤ ﻗﻄﻊ
.ﻋﻠﻰ ﺣﺪﺓ
!ﻣﻼﺣﻈﺔ ﻫﺎﻣﺔ
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.ﻭﺍﻟﺬﻱ ﻳ ُ ﺸﺎﺭ ﺇﻟﻴﻪ ﻫﻨﺎ ﺑﺎﺳﻢ ﺍﻟﻤﻨﺘﺞ
ﺍﻟﺤﻖ ﻓﻲ ﺍﻟﺸﻜﻮﻯ
.ﺍﻹﻟﻜﺘﺮﻭﻧﻲ ﺃﻭ ﻋﺒﺮ ﺍﻟﺒﺮﻳﺪ ﺍﻟﻌﺎﺩﻱ
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