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Service Information; Technical Support; Limited Warranty - Daxten SCOUTkvm Betriebsanleitung

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Service Information

Technical Support

If you cannot determine the nature of a problem, please call Daxten and ask for Technical Support. If
possible, call from a phone located near the unit, as we may be able to solve your problem directly over the
phone. If we cannot solve your problem, and determine that the fault is in the unit, we will issue a Return
Material Authorisation (RMA) number that must appear on the outside of all returned products. The unit
should be double-packed in the original container, insured, and shipped to the address given to you by our
Technical Support representative. The Technical Support offices are found on the back of this manual.

Limited Warranty

Daxten warrants to the enduser that this product is and will be free from defects in materials and
workmanship for a period of 24 months from the date of purchase. If during the warranty period the product
should fail, the purchaser must promptly call Daxten for a RETURN MATERIALS AUTHORIZATION (RMA)
number. Make sure that the RMA number appears on the packing slip, proof of purchase, AND ON THE
OUTSIDE OF EACH SHIPPING CARTON. Unauthorized returns or collect shipments will be refused.
Ship prepaid to the Daxten office (see back page) where you purchased your product. The above limited
warranty is voided by occurrence of any of the following events, upon which the product is provided as is,
with all faults, and with all disclaimers of warranty identified below:
1. If non-Daxten approved cabling is attached to the Scout.
2. If defect or malfunction was caused by abuse, mishandling, unauthorized repair, or use other than
intended.
3. If unauthorized modifications were made to product.
4. If unreported damages occurred in any shipment of the product.
5. If damages were due to or caused by equipment or software not provided by Daxten.
6. If the Scout is used with non-grounded or incorrectly polarized AC power.
7. If the product is used in contradiction to any instruction provided by any User Guide or Instruction Sheet
provided to you or with the product.
EXCEPT AS SPECIFICALLY PROVIDED ABOVE AND TO THE MAXIMUM EXTENT ALLOWED BY LAW,
DAXTEN DISCLAIMS ALL WARRANTIES AND CONDITIONS WHETHER EXPRESS, IMPLIED, OR
STATUTORY AS TO ANY MATTER WHATSOEVER INCLUDING, WITHOUT LIMITATION, TITLE,
NON-INFRINGEMENT, CONDITION, MERCHANTABILITY OR FITNESS FOR ANY PARTICULAR OR
INTENDED PURPOSE.
EXCEPT AS EXPRESSLY PROVIDED ABOVE AND TO THE MAXIMUM EXTENT ALLOWED BY LAW,
DAXTEN SHALL NOT BE LIABLE FOR ANY SPECIAL, INDIRECT OR CONSEQUENTIAL DAMAGES
(INCLUDING WITHOUT LIMITATION, LOSS OF PROFIT, LOSS OF BUSINESS, LOSS OF INFORMATION,
FINANCIAL LOSS, PERSONAL INJURY, LOSS OF PRIVACY OR NEGLIGENCE) WHICH MAY BE
CAUSED BY OR RELATED TO, DIRECTLY OR INDIRECTLY, THE USE OF A PRODUCT OR SERVICE,
THE INABILITY TO USE A PRODUCT OR SERVICE, INADEQUACY OF A PRODUCT OR SERVICE FOR
ANY PURPOSE OR USE THEREOF OR BY ANY DEFECT OR DEFICIENCY THEREIN EVEN IF DAXTEN
OR AN AUTHORIZED DAXTEN DEALER HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH
DAMAGES OR LOSSES.
ENGLISH - 4

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