Plantronics A20 Benutzerhinweise Seite 11

TROUBLESHOOTING
UK
THERE SEEMS TO BE MORE THAN ONE CONFIGURATION POSITION
THAT I CAN HEAR DIALTONE IN
Use the position that sounds best to you and the person you call. If both positions are the same
then use the one you're currently in – they are both valid.
I TRIED ALL FOUR POSITIONS ON THE CONFIGURATION DIAL AND
CANNOT HEAR DIALTONE IN ANY
Check that all the cables are fully connected and in their correct port.
You may have an incompatible phone. Call your supplier or local Plantronics office for help.
I'VE TRIED ALL POSITIONS SEVERAL TIMES AND IT USED TO WORK IN
POSITION 1 BUT NOW IT DOESN'T WORK AT ALL
Try unplugging the power cord for 2 seconds, reconnect and try again.
EVERYTHING WORKS OK WITH THE HEADSET BUT THE ON LINE
INDICATOR DOESN'T LIGHT UP
Check that the 3.5mm plug is fully inserted into the port at the rear of the amplifier.
Note that the indicator only works when using the headset not with the handset.
CALLERS CANNOT HEAR MY VOICE
Make sure the headset boom is positioned near your mouth.
Adjust the Speak Volume Indicator (9) (see page 2).
Adjust the Configuration Dial (12) (see page 2).
CALLERS STILL CANNOT HEAR MY VOICE
OR MY VOICE IS TOO LOUD
Every Amplifier comes equipped with an Auto Detection feature that enables the unit to
automatically detect the type of telephone it is connected to. Under rare circumstances, the
Amplifier falsely detects the type of telephone it is connected to (the caller may sound too loud
or not loud enough). In this situation the Speak Volume Control does not provide the volume
range to correct the problem. This can be easily corrected by entering the "Speak Volume
Override Mode".
To enter the "Speak Volume Override Mode", hold down the Mute (6) and Mode (4) Selectors
simultaneously (the Speak Volume LED will start flashing) and release them. Adjust the Volume
Rocker Switch (3) up or down to increase or decrease the Speak Volume Indicator (9), through
the three modes: low, normal and high.
9
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