10_Troubleshooting - RugGear RG310 Schnellstartanleitung

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10_TROUBLESHOOTING

If problems occur when using the mobile, please try the
following tips. If the problem is not solved, please contact
your vendor or the Service Center directly.
THE PHONE CANNOT BE POWERED ON
The battery voltage is too low.
Please recharge the battery.
The power on key is not pressed long enough.
Please press power on key for more than three seconds.
The connection to the battery is bad.
Please assemble the battery again or clean the contact
points of the battery carefully.
The SIM card has a failure.
Please check or replace the SIM card.
THE PHONE HAS INSUFFICIENT STANDBY TIME
The battery performance is reduced because of the age
of the battery.
Please contact your vendor or the Service Center
for a replacement battery.
Too many programs running.
Please reduce the number of running programme.
INFORMATION INFORMATION
THE PHONE IS NOT CHARGING
FAILURES DURING CALLS OCCUR
OTHER PEOPLE ARE ANSWERING MY CALLS
THE PHONE POWERS OFF AUTOMATICALLY
Poor electrical contact.
Please check and replace any dirty or broken plugs.
Input voltage is too low.
Please charge for about one hour first, remove the plug, wait
a minute and then continue charging. During this time it is
possible that the phone cannot be powered on, as the voltage
is too low.
A battery fault has occurred.
Please replace the battery.
SIM Card failures occur.
Please check the contacts of the SIM card or replace the card.
Network error.
Please change to a network provider with a stronger signal.
The phone has been set into divert your calls
to another phone number.
Please check and cancel call divert.
The charge of the battery is too low.
Please recharge the battery.
There was an error during operation.
Please restart the phone. If the problem reoccurs, please
contact your vendor or the i.safe MOBILE GmbH directly.
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