Troubleshooting - ACME AC-02 Bedienungsanleitung

Note: If you want to use the webcam to transfer video and the microphone of the headphones to
transfer sound, you have to indicate this in the settings of chat program. In this case you will see
one video device (if your computer does not have an integrated camera) and two audio devices,
one of which is the microphone of your webcam and other is the sound card of your computer. In
this case you should choose the sound card us your audio input device. Otherwise, the sound will
be broadcasted through the microphone of the webcam.

Troubleshooting

I can not hear any sound through the headphones
• Check, if the green connection of the headphones is plugged to the
computer line-out jack (usually green).
• Try to turn volume control of the headphones located on the headphones
cord up or down to change volume level.
• Check the operation of line-out jack of your computer. You can do this
connecting other headphones to this jack.
• Check if the sound is not turned off or reduced in the operating system of
your computer or in the chat program settings.
Others can not hear me
• Check, if the red connection of the headphones is plugged to the computer
line-in jack (usually red).
• Check the operation of line-in connection of your computer. You can do this
connecting other microphone to this jack.
• Check if the level of sound input is not turned off or reduced in the operating
system of your computer or in the chat program and if the right sound card
is chosen.
Webcam does not operate
• Check USB connection of your computer. Try to plug the USB connector of
the webcam into other USB port of the computer.
• Ensure that you use a compatible operating system. The webcam must be
operating only within MS Windows 2000, XP, and Vista operating systems (as
it was indicated on the package).
• Check the settings of the chat program you use.
EN