If the malfunction cannot be rectified within 10 working days, the
producer or importer has to allocate another goods having similar
characteristics to the use of the consumer until the repair of the goods
is completed. If the product malfunctions within the warranty period,
the repair time will be added to the warranty period.
7) Defects arising from a usage that does not comply with the condi-
tions indicated in the manual of the product are not covered by the
guarantee.
8) The consumer may apply to the Consumer Arbitration Board or
the Consumer Tribunal where the resident is located or where the
consumer transaction is made, in disputes arising from the use of the
rights arising out of the guarantee.
9) If this Warranty Certificate is not issued by the seller, the consumer
may apply to the General Directorate of Protection of the Consumer
and the Market Surveillance of the Ministry of Customs and Trade.
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