Warranty And Service Information; Warranty Terms; Extent Of Warranty; Processing Of Warranty Claims - ULTIMATE SPEED UPBS 12000 A1 Originalbetriebsanleitung

• Warranty and
service information
Creative Marketing &
Consulting GmbH warranty
Dear customer,
The warranty for this equipment is 3 years
from the date of purchase. In the event of pro-
duct defects, you have legal rights against the
retailer of this product. Our warranty, outlined
below, does not limit your statutory rights.

• Warranty terms

The warranty period begins on the date of
purchase. Please retain the original sales
receipt. This document is required as your
proof of purchase.
Should this product have a material or
manufacturing error within three years of the
purchase date, the product will be repaired
or replaced – dependent on our choice – by
us at no cost to you. This warranty service
requires that you retain proof of purchase
(sales receipt) for the defective device for the
three year period and that you briefly explain
in writing what the fault entails and when it
occurred. If the defect is covered by our war-
ranty, we will return the repaired device or a
replacement thereof. A repair or exchange of
the device does not extend a new warranty
period.

• Extent of warranty

The device has been manufactured according
to strict quality guidelines and meticulously
examined before delivery.
The warranty applies to defects in material or
manufacture. This warranty does not extend
to product parts, which are subject to normal

Warranty and service information

wear and tear and can thus be regarded as
consumable parts, or for damage to fragile
parts, e.g. switches, rechargeable batteries or
parts made from glass.
This warranty is void if the product is dama-
ged, improperly used, or serviced. For proper
use of the product, all of the instructions given
in the operating instructions must be followed
precisely. Uses and acts that the operating
instructions dissuade or warn against are to
be avoided without question.
The product is only intended for private use
and is not for commercial use. The warranty
becomes void, in the event of misuse and im-
proper use, use of force, and any interference
not carried out by our authorised service
branch.
• Processing of warranty
claims
Please follow the instructions below to ensure
quick processing of your claim:
Please retain proof of purchase and the article
number (e.g., EAN) for all inquiries.
The product number can be found on the type
plate, an engraving, the cover page of your
instructions (bottom left) or the sticker on the
back or bottom.
Should you have any functional fault or other
error, first contact the service department
listed below by phone or email.
You can then forward a product recognised
as defective with a proof of purchase (sales
receipt) and a statement indicating what
the fault entails and when it occurred to the
service address, which will be given at no cost
to you for postage.
GB/IE/NI 13