Troubleshooting - Oneconcept Multidesk Comfort 10034474 Originalbetriebsanleitung

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TROUBLESHOOTING

This repair guide intends to help you identify and solve the minor problems
caused by unusual operation of the electric system of our sit-stand desk. The
simple procedures in this manual are easy to follow and capable of solving
the most problems happened in everyday use.
If ER1/ER2/HOT/ER3/ER4/ER5 appear on the control panel, this is normally
nothing to worry about, and usually is an indication that the system has
experienced activity that is above rated specifications. Simply follow the
steps below, most errors can be solved. If the problems aren't solved, please
contact your point of purchase to replace components.
Error codes on the display
Fehlercode Handlungsschritte
1. Check if the desk is overloaded. If so,remove the
items on the desktop, and disconnect the power. If
ER1
not, only disconnect the power.
2. Wait for 1 0s then reconnect the cord.
The system has experienced above-normal
temperature. So, allow your desk to cool down and
ER2/HOT
remain idle for approximately 20minutes. Never
turn off the power during the process.
1. The system has experienced unusual electrical
problems. Firstly, disconnect the motor cords and
power.
2. Wait for 1 0s then reconnect the cords.
3. Press and hold the down button until the image
ER3/ER4/ER5
appears, and continue to press the button. The desk
will move down and then
raise a little bit. (Make sure you never release the
button during the process.)
4. Release the button after the movement stops.
Control panel problems
If the control panel has no response or can't adjust the desk, please contact
your point of purchase to replace the control panel after confirming the
desk is properly connected to power. If the new control panel works, please
contact us to replace the original control panel. If the desk still doesn't work,
please contact your point of purchase for service or repair to your unit.