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19. Warranty
The warranty is void if you or any unauthorized person has tried to repair the frame.
If the frame is emitting smoke, noise, or an unusual smell, immediately turn it off and unplug
it. If you do not plan to use the frame for a while make sure to unplug the power cord.
The warranty covers the digital photo frame and the following accessories:
- The power supply unit
- The remote control
If your frame, power supply, or remote control stop working please contact us through
www.pix-star.com.
Warranty period
This digital frame is under warranty for 24 months. The warranty period begins on the date the
frame is purchased. To take advantage of the warranty coverage, you must be able to present
proof of purchase showing the date of purchase and the model purchased.
Coverage
If this digital frame is defective please contact us to return it and include an explanation.
If this digital frame presents a defect during the warranty period, the authorized After-Sales
Service will decide whether to replace the digital frame, in part or in whole.
If the digital frame is exchanged by our After-Sales Service, the warranty period is not
extended. The initial purchase date determines the start date for the warranty period.
Exclusions
Damage or defects caused by improper use or handling of the digital frame, or by the use of
accessories, which are not original or not recommended in these instructions, are not covered
by the warranty.
The warranty does not cover damage caused by outside elements, like lightning, water, or fire,
or any other damage caused during transport.
No warranty coverage may be claimed if the digital frame's serial number has been modified,
removed, erased, or made illegible.
No warranty coverage may be claimed if the digital frame has been repaired, altered, or
modified by the buyer or any repair personnel not officially qualified and authorized.
The manufacturer does not guarantee the technical properties described in this manual. The
hardware and accessories described in this manual are subject to change without advance
notice. For this reason, the manufacturer reserves the right to change the related documents,
components, options, and characteristics without advance notice.
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