Azio Retro Classic Handbuch Seite 15

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Help Resources.
Before lodging a claim on the Limited Warranty, please review the online help resources at aziocorp.com / support. If the Prod-
ucts is still not functioning properly after making use of these resources, please contact AZIO through aziocorp.com / support or
your authorized distributor or dealer. You may be required to assist with the diagnosis process to verify and ascertain any issues
which you may be facing with the Product. Service options, parts availability and response times may vary depending on the
country in which the Limited Warranty claim is lodged.
How to make a Limited Warranty claim.
IF YOU PURCHASED THE PRODUCT FROM A AZIO RESELLER, PLEASE CONTACT THE AZIO RESELLER IN REGARDS TO YOUR LIMITED
WARRANTY CLAIM.
If you are unable to return the Product to the AZIO reseller for whatever reason, or if you have purchased the Product directly
from AZIO at aziocorp. com, then please follow the steps below:
a. Go to aziocorp. com/email to obtain a return Merchandise Authorization Number ("RMA Number").
b. Note the RMA Number in a visible place on the outside of the Product's package.
c. Enclose a Valid Proof of Purchase inside the product's package. Please visit aziocorp.com /warranty for examples of a Valid
Proof of Purchase.
d, Send the Product to the following address:
AZIO CORP
19977 Harrison Ave, City of Industry, California 91789
DO NOT SEND AZIO ANY PRODUCT WITHOUT A VALID RMA NUMBER.
We advise that you select a method of shipping that is traceable (eg. UPS, DHL FedEx). Any expense of claiming under this Limited
Warranty will be borne by the person making the claim (including any shipping and handling charges in returning the product
to AZIO, as well as any applicable customs, duties or taxes in relation to the claim). If the Product is validly returned under the
terms of this Limited Warranty,
AZIO will be responsible for postage expenses for shipping the Product back to you (but not any customs charges, duties, or
taxes). You are responsible for ensuring that the Product is properly packaged and will bear the full risk of loss or damage for
any Product that is returned improperly packaged. Risk of loss or damage in the returned Product only passes to AZIO when
the Product is received by AZIO and AZIO shall not be responsible for items lost m transit to us. In the event that the procedure
herein is not followed, AZIO reserves the right to accept the delivery of the product on such terms that it may determine at its
sole discretion.
Returns Not Covered by this Limited Warranty. If AZIO receives a Product from you that does not meet the requirements of this
Limited Warranty, including (but not limited to) a Product that (a) lacks a valid RMA Number, (b) is not accompanied by a valid
Proof of Purchase, (c) is no longer covered under the Warranty Period, or (d) does not have a defect covered by this Limited
Warranty, you may be responsible for an assessment fee, return shipping and handling fees, and other reasonable fees as may be
required by AZIO prior to the Product being returned to you.
General, This Limited Warranty applies only to the original purchaser of the product and is non-transferable. This Limited War-
ranty is only valid in Australia. No AZIO reseller, agent, distributor, or employee is authorized to make any modification, extension
or addition to this held to be illegal or unenforceable the legality or enforceability of the remaining terms shall not be affected
or impaired.
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