Troubleshooting - Bosch TASSIMO happy TAS100xGB Serie Gebrauchsanleitung

Troubleshooting

The following table contains solutions to problems or faults which may occur during
operation of the appliance and that can be easily rectified at home. If you are not
satisfied with the solutions provided here, please contact our Customer Service
department.
Further customer service information can also be found online:
www.tassimo.com
www.bosch-home.com
Problem
No LED is lit.
The appliance is
not working and
none of the display
elements are
lighting.
The brewing starts,
however there
is no beverage
dispensed.
The brewing will
not start
and/or
the status display
LED lights up red.
The brewing unit
cannot be closed.
en 4
Cause
The appliance is in idle mode. Press Start / Stop button.
The appliance has no power
supply.
The water tank is not inserted
correctly.
The water tank was removed
during the brewing stage or
there is air in the system.
The float in the water tank is
stuck.
No T DISC inserted.
The appliance does not
recognise the T DISC bar
code.
The displays/buttons
for drink intensity, drink
temperature and drink size
are flashing.
The brewing unit is not
closed properly.
The appliance was not
plugged in when the T DISC
was inserted.
The piercing unit and/or the
T DISC support have not
been correctly inserted.
The T DISC has not been
correctly inserted.
The brewing unit is gummed
up or soiled.
When closing the brewing
unit, a slight resistance must
be overcome.
Solution
Check to see whether the appliance is
connected to the mains.
Check that the water tank is correctly
inserted.
Start the cleaning process with the orange
Service T DISC. Please refer here to the
section First Time Use, Steps 2 – 14.
Clean the water tank and free the float.
Check that a T DISC has been inserted.
Clean the T DISC reading window with a
soft, damp cloth.
Smooth out the foil of the T DISC with your
finger so that the bar code can be read.
Use a new T DISC.
If the problem persists, contact the
TASSIMO careline.
Clean the brewing unit with a soft, damp
cloth, paying particular attention to the lid
area.
Check that the appliance is plugged into
the power supply before inserting the
T DISC.
Press the piercing unit into its holder using
both thumbs and check the position of the
T DISC support.
Replace the damaged T DISC with a new
one. Place the T DISC with the printed side
facing downwards so that the tab is resting
in the intended slot.
Clean the brewing unit with a soft, damp
cloth, paying particular attention to the lid
area.
Press the lid down until it audibly clicks
into place.