Frequently Asked Questions; Warranty And Certificates - e.ziclean TORNADO Benutzerhandbuch

.EN.

15. Frequently asked Questions

A. My e.ziclean® TORNADO is not working
Make sure your device is powered on - On/Off Switch
– Check that the components of your dust container and main and side brushes are clean.
– Check the condition of your battery.
B. My remote control is no longer working
– Check the condition of the batteries in your remote control.
- Make sure your e.ziclean® TORNADO is on.
– Make sure that your remote control is pointing in the right direction and not too far from your
robot vacuum cleaner.
C. My robot vacuum is not charging automatically
– Check the condition of your charging base. When on, its red light must be on
– In the event that the batteries of your robot vacuum cleaner are particularly weak, recharge your
e.ziclean ® TORNADO directly on the device.
– Make sure nothing blocks the front contracts of your robot vacuum.
– Use the "DOCK" button on your remote control.
D. My robot vacuum cleaner makes more noise than usual
– Thoroughly clean the dust compartments, filters etc.
– Make sure that your main and side brushes are clean and properly positioned.
E. Your vacuum is moving backwards
– Do not operate your vacuum cleaner robot on a very dark floor, or in rooms that are too sunny.
– Check the condition of your front bumper.
F. My robot vacuum falls down the stairs
– Clean the void detectors located under your robot vacuum well.

16. Warranty and certificates.

The e.ziclean® TORNADO robot vacuum is guaranteed for a period of 2 years from its purchase
date, aside from consumables. The support conditions are available at www.e-zicom.com.
For more information on:
. My robot vacuum cleaner's warranty and after-sales return
Contact us directly through our official Internet site:
http://www.e-zicom.com
. The operation of my e.ziclean® robot vacuum cleaner.
Contact your supplier or visit our Internet site
. Find accessories for your e.ziclean® vacuum
All of the e.ziclean® accessories are available at:
http://www.e-zicom.com